Workers go to the labor bureau to complain about the factory, and the labor department will communicate with the employer for confirmation. The employer will actively respond to the lawsuit. If both parties fail to reach an agreement, they may apply for labor arbitration to the labor dispute arbitration committee where the employer is located. If they are dissatisfied with the arbitration result, they can bring a civil lawsuit according to law. You can go directly to the industry and commerce, taxation and other departments, or you can call 123 15 consumer protection hotline or 12306 taxpayer hotline for consultation or reporting. One of the main duties of the Administration for Industry and Commerce is to be responsible for the registration, supervision and management of various enterprises, farmers' professional cooperatives, units and individuals engaged in business activities and resident representative offices of foreign (regional) enterprises, and to undertake the responsibility of investigating and banning unlicensed operations according to law.

I 123 15 online complaint center:

1."12315" consumer complaint hotline and national internet platform.

2. 199 19 On March 5, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a nationwide telephone number dedicated to accepting consumer complaints and reports.

3. The national Internet platform 123 15 was officially launched on March 15, 2007. This is another important measure to promote "Internet+government services", which indicates that the consumer rights protection work of China's industrial and commercial and market supervision departments has entered the internet plus era.

2. Labor rights complaint reporting telephone number:

1. The Ministry of Human Resources and Social Security fully launched the "96309" labor rights protection complaint reporting telephone, and the original labor security rights protection hotline 12333 became the human resources and social security consulting service telephone.

2. Special inspection on the wage payment of migrant workers. If you have any complaints or reports, you can call the labor inspection emergency hotline 96309.

3. If the enterprise defaults on the wages of migrant workers, the consequences will be very serious. For construction enterprises, if they find that they are in arrears or deduct the wages of migrant workers, they will deduct points in the annual credit evaluation and reduce their credit rating. If they default, they will even be restricted from bidding.

Legal basis: People's Republic of China (PRC) Labor Dispute Mediation and Arbitration Law.

Article 2 This Law shall apply to the following labor disputes between employers and employees in People's Republic of China (PRC): (1) Disputes arising from the confirmation of labor relations; (2) Disputes arising from the conclusion, performance, alteration, dissolution and termination of labor contracts; (3) Disputes arising from delisting, dismissal, resignation or resignation; (4) Disputes arising from working hours, rest and vacation, social insurance, welfare, training and labor protection; (five) disputes arising from labor remuneration, medical expenses for work-related injuries, economic compensation or compensation; (six) other labor disputes as prescribed by laws and regulations.

Article 27 The limitation period for applying for labor dispute arbitration is one year. The limitation period for arbitration shall be counted from the date when the parties know or should know that their rights have been infringed.