Individuals infected with the epidemic, or the relevant staff temporarily lost the source of economic income because of their participation in prevention work, can apply for delaying the repayment of credit cards and mortgages.

At the same time, the notice also mentioned that such people are not included in the credit records when they are in loans overdue.

According to the Notice on Further Strengthening Financial Support for Prevention and Control in novel coronavirus issued by the Central Bank on February 1, financial institutions should appropriately tilt the credit policy, flexibly adjust the repayment arrangements of personal credit such as housing mortgage and credit card, and reasonably postpone the repayment period for those who are hospitalized or isolated due to the new pneumonia, those who need to be isolated for observation due to the epidemic, those who participate in the prevention and control of the epidemic, and those who temporarily lose their income sources due to the epidemic.