Hello, as long as you pay the loan interest due during the loan period, the policy loan should be extended to the next loan period. The maximum amount of policy loan is 80% of your current policy cash value. You can consult your insurance agent or call 955 1 1 for manual consultation.
I hope grandma will recover soon, and I wish you peace!
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.