China Telecom Group Co., Ltd., referred to as "China Telecom" or "China Telecom Company". Established on April 27th, 1995, China Telecom is a state-owned super-large communication backbone enterprise and a global partner of Shanghai World Expo, and has been selected as one of the "Top 500 Enterprises in the World" for many years.

Brief Introduction of China Telecom Customer Service Hotline 10000

China Telecom's customer service hotline 10000 provides you with all-day quality and caring service through manual and automatic voice. You can call China Telecom 10000 or1(for service calls in other places, dial area code+10000 or1000/) to enter China Telecom Customer Service Center, and we will respond to your communication quickly.

China Telecom has built a comprehensive service window to realize the service concept of "one access, one purchase" for customer service. Adopt the national unified special service access code 10000, integrate the original special service numbers, take the telephone network as the main information exchange channel, provide users with services such as consultation, inquiry, acceptance and complaint of various telecom services, and establish a rapid customer response center for basic telecom services and various telecom value-added services based on the customer service platform.