During the epidemic, the loan can be extended. For those who are hospitalized or isolated in COVID-19, those who need to be isolated due to epidemic prevention and control, those who participate in epidemic prevention and control, and those who temporarily lose their sources of income due to the epidemic, financial institutions should appropriately tilt the credit policy and reasonably delay the repayment period. The new loan guarantee for pneumonia patients can be extended for one year and continue to enjoy financial discount support. Financial institutions should give priority to customers affected by new pneumonia or epidemic situation.

legal ground

Notice on Further Strengthening Financial Support to Prevent and Control novel coronavirus (IV)

Improve financial services in social and people's livelihood areas affected by the epidemic. For those hospitalized or isolated people with new pneumonia, those who need isolated observers for epidemic prevention and control, those who have temporarily lost their livelihood due to the epidemic, financial institutions should appropriately tilt their credit policies, flexibly adjust personal credit repayment arrangements such as housing mortgage and credit card, and reasonably postpone the repayment period. Personal business guarantee loans infected with new pneumonia can be extended for one year and continue to enjoy financial discount support. Financial institutions should give priority to customers infected with new pneumonia or damaged by the epidemic, appropriately expand the scope of responsibility and make full compensation.