I. Scope and content of subsidies

The subsidy targets are industrial and commercial enterprises and individual industrial and commercial households that use electricity in Shenzhen managed by power supply enterprises (Shenzhen Power Supply Bureau Co., Ltd., Shenzhen Qianhai Shekou Bonded Area Power Supply Co., Ltd. and Shenzhen Merchants Power Supply Co., Ltd.). No subsidy will be given to the "two-high" enterprises recognized by Guangdong Energy Bureau and enterprises that are listed in the list of serious untrustworthy subjects by the relevant departments of the state, province and city to implement the punishment of dishonesty.

For power users who meet the requirements of the scheme, the power supply enterprise 10% subsidy will be given to settle the electricity bill from April 1 day to May 3 1 day in 2022.

Ii. application and issuance

Power users don't need to apply, and the electricity subsidy will be distributed by the power supply enterprise in the form of offsetting the electricity fee in May 2022 or later (the specific arrival time will be determined according to the electricity fee collection cycle of the power supply enterprise and the availability of financial funds). Power users who have the behavior of switching power supply shall, within one month after receiving the electricity subsidy, transmit electricity to the end users according to the proportion of electricity consumption.

Third, the policy interpretation of "one question and one answer"

Question 1. Which units can enjoy the electricity subsidy?

Answer: This policy benefits Shenzhen power users (industrial and commercial enterprises and individual industrial and commercial households) who are managed by Shenzhen power supply enterprises (Shenzhen Power Supply Bureau Co., Ltd., Shenzhen Qianhai Shekou Bonded Area Power Supply Co., Ltd. and Shenzhen Merchants Power Supply Co., Ltd.) and use electricity within the administrative area of Shenzhen (including Shenzhen-Shantou Special Cooperation Zone) and implement the industrial and commercial tariff category. If power users have switched power supply, users need to transfer subsidies to all terminal industrial and commercial enterprises and individual industrial and commercial households according to the proportion of electricity consumption.

Question 2. Which units can't enjoy the electricity subsidy?

A: Guangdong Energy Bureau recognizes the "two high" enterprises, various non-enterprises (such as social organizations and administrative institutions) and market players who have been punished by relevant departments for breaking their promises.

Question 3. Do I need to declare the electricity subsidy?

A: No, the electricity subsidy this time is in the form of free application and instant enjoyment. Power users do not need to apply, and the power supply enterprise will automatically allocate it to the electricity account of power users in the form of pre-stored electricity charges.

Question 4. Can enterprises and individual industrial and commercial households get electricity subsidy by switching the main power supply (paying electricity fees to owners and properties)?

A: Yes. Subject (owner, property, etc.). ) The power transfer party must, in accordance with the breakthrough principle, actively transmit the electricity subsidy bonus to all end users in full according to the proportion of electricity consumption of end users within 1 month after receiving the electricity subsidy, and shall not intercept it in any form or excuse. For example, XX Mall needs to be forwarded to all merchants; XX Industrial Park needs to be spread to all enterprises and self-employed; XX property management companies and office buildings need to be communicated to all tenants, and so on. End users can communicate with the power sender according to the "Shenzhen Measures to Further Help Market Subjects Solve the Problem of COVID-19 Epidemic" and the "Q&A" document of policy interpretation, and ask the power sender to subsidize the electricity fee according to the requirements of the municipal government.

Question 5. How should the main body of power transfer implement the municipal government's request to issue electricity subsidy?

A: The main body of power transfer must strictly abide by the requirements of the municipal government. First, the "Several Measures of Shenzhen Municipality on Further Helping Market Subjects to Solve the Problem of COVID-19 Epidemic" and the "Q&A" document on policy interpretation were posted in conspicuous positions such as bulletin boards and billboards in the management area to protect the right to know of end users; Second, within the prescribed time limit, according to the proportion of electricity consumption by end users, actively transmit the electricity subsidy bonus to all end users in full, which can be transmitted by charging less electricity or issuing cash, and archived for subsequent market supervision bureaus, auditors, local governments, power supply enterprises and other units to check; III. Policy dividends shall not be withheld under any pretext (such as disputes with tenants, inability of tenants to contact, ignorance of electricity subsidy policies, etc.). ).

Question 6. What will happen if the power supplier does not transfer the electricity subsidy to the end user?

A: If you are the main body of electricity transfer, please be sure to transfer the electricity subsidy to all terminal enterprises and individual industrial and commercial households in full according to the proportion of electricity consumption within one month after receiving it. Otherwise, once verified, it will be punished by price supervision, taxation and other departments and lose the qualification to enjoy other government subsidies. In addition, the district governments will organize the formation of a "blacklist" of orderly electricity consumption, and give priority to the peak without subsidies and dividends.

Question 7. This time, the municipal government subsidized 10% of the electricity charges payable by enterprises and individual industrial and commercial households in April and May 2022. Is this the electricity bill corresponding to the actual electricity consumption in April and May 2022?

A: Yes. This time, 10% of the residents' electricity fee payable by enterprises and individual industrial and commercial households in April and May 2022 was subsidized by Shenzhen Municipal Finance, which corresponds to the electricity fee generated by power supply enterprises directly supplying electricity to users in April and May 2022. If direct supply users provide power supply services for end users, the received electricity subsidy will be fully transmitted to all terminal enterprises and individual industrial and commercial households according to the proportion of electricity consumption.

Question 8. If the electricity transfer subject does not transfer the electricity subsidy to the end user, how can the end user complain?

Answer: End users can complain to the local development and reform bureau or the District Bureau of Industry and Information Technology, coordinate the transfer of power supply entities (owners and properties) to subsidize electricity charges, or use the hotline of China Southern Power Grid 95598 or the hotline of 12345 municipal government to complain. The complaint shall indicate the information such as the jurisdiction, street offices, the name of electricity bill settlement households, the number of electricity users, the name of the owner and the property.

Question 9. Why haven't I received the electricity subsidy?

A: On July 4th, the municipal government issued the first batch of electricity subsidies for industrial and commercial users from April to May, 2022, and the power supply enterprises have used them to offset the electricity charges of market participants in June. As there are millions of market players in this city and the electricity consumption situation is complicated, funds will be distributed in batches in the future, and various departments of the municipal government are speeding up the disbursement progress. The last batch of subsidies will be issued before the end of September 2022. Please be patient.