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Hubei Rural Commercial Bank failed to pass facial recognition, can it be processed through manual customer service?

Yes. The face recognition system achieves an organic combination of the authenticity of personnel information and the security of business operations. If farmers and businessmen fail to pass the face recognition, they can call the customer service hotline and the customer service will handle the matter online. The face recognition system marks a new level of smart financial services for our bank, and is an important measure to implement the national requirements for preventing and controlling financial risks. If the face recognition fails many times, you can use the contracted mobile phone number to call the customer service number. After processing, customer service verifies the identity and binds or handles it through SMS verification.