There are two main reasons why the golden tax plate cannot be detected: one is that there is something wrong with the golden tax plate, and the other is that there is something wrong with the USB interface of the computer.

When the tax department provides the golden tax plate, it will generally be tested and installed, and it is definitely no problem to get it back for use. If there is a problem at this time, you can recall it and see if you have dropped the golden tax plate anywhere. If you are sure that the golden tax plate has not been dropped, then consider whether there is a problem with the USB interface of the computer.

Then there is the problem of USB interface. Generally, you only need to use a USB flash drive to see if the computer can recognize it normally. If the USB flash drive can be detected normally, it should not be a USB problem.

Finally, there is the problem of the computer itself, which requires you to try again with a new computer, or to exclude one by one according to the method of expanding data.

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The method to eliminate the problem of USB or golden tax plate;

1, you should check the connection data cable or USB interface of the golden tax plate first. The solution of the test is: replace a data cable to test and check whether it is back to normal. If it is a data cable problem, just replace it.

2. If it still doesn't return to normal, check whether the golden tax plate is damaged. The solution to the test is: you can take out the attached instructions to see the detailed method of the test or directly observe whether the golden tax plate is damaged.

3. After restarting the computer to kill the virus, re-check the golden tax plate. Reinstall the tax control software according to the instructions, or you can download the latest installation package from Golden Tax Plate official website.

4. In the end, if you can't find the problem, you'd better call its customer service number, let the customer service test or inform the address and contact information of the nearest after-sales service outlet, and let it go for after-sales testing or maintenance.

2. Open the billing software and say that the golden tax plate cannot be detected.

There may be many reasons why the golden tax plate cannot be detected. It may be that the USB data cable or interface is damaged, the tax control panel is damaged, or the tax control panel software installation is unsuccessful.

You can try to do a simple investigation yourself, but if it still hasn't recovered, you'd better contact the after-sales department. Because it is a paid software, the golden tax plate has the obligation to repair it. Part of the troubleshooting method: 1, you should first check whether there is any problem with the connection data cable or USB interface of the golden tax tray.

The solution of the test is: replace a data cable to test and check whether it is back to normal. If it is a data cable problem, just replace it. 2. If it still doesn't return to normal, check whether the golden tax plate is damaged.

The solution to the test is: you can take out the attached instructions to see the detailed method of the test or directly observe whether the golden tax plate is damaged. 3. If the equipment and connection are normal, you can try to uninstall the installed tax control software and then reinstall it.

The solution and test method are: after restarting the computer, reinstall the tax control software according to the instructions, or download the latest installation package from Golden Tax Board official website. 4. In the end, if you can't find the problem, you'd better call its customer service number, let the customer service test or inform the address and contact information of the nearest after-sales service outlet, and let it go for after-sales testing or maintenance.

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Functions and characteristics of tax control panel: 1. Electronic equipment that cooperates with invoice billing software to realize invoice tax control function can meet the management requirements of tax authorities for invoices, ensure the correct generation, reliable storage and prevention of tampering of invoice tax control data. 2, correctly generate and reliably store the invoice tax control code and invoice tax control data.

3. Store monitoring management data, which can only be updated through the tax process. 4. The security is higher.

5, with real-time clock function, accurate clock, the daily error does not exceed 1 second. 6. The service life of the battery shall not be less than 3 years.

7. Generate data submission signature. 8. Support interfaces above USB 1. 1 specification, which can realize automatic identification; 9, mass storage, can automatically roll over 3 months of detailed data.

10. Save and manage invoice information. 1 1, which can support both national tax application and local tax application.