People's Daily Online Hohhot 1 1 Month 1 1 Ridian (Li Rui) The epidemic situation is an order, and prevention and control is a responsibility. Since the outbreak of this epidemic, the Consumer Rights Protection Service Center of the Autonomous Region, as the "window" unit of the Inner Mongolia Autonomous Region Market Supervision Administration, has taken the lead and is not afraid of difficulties. 123 15 platform staff stick to their posts, and are closed in the unit for closed-loop management around the clock for 7×24 hours, taking the initiative to provide complaints and reporting clues to law enforcement departments at all levels during the epidemic, while taking into account that the Union City cannot guarantee due to epidemic situation and line failure/kloc.

Up to now, the autonomous region 123 15 platform has received 2 18 18 complaints, including 3,405 complaints, 26 13 reports and 0/5,230 consultations, involving the disputed amount/ It mainly involves the following issues: merchants inflated prices 1565 pieces during the epidemic, 577 pieces of materials purchased on the platform of insurance and supply were not delivered and not refunded, 378 pieces of fees were refunded by Chinese public education, 623 pieces of materials purchased in group were of poor quality, and 954 pieces of policies related to epidemic prevention and control were consulted. Complaints and reports have been promptly transferred to the local market supervision department for handling. At the same time, urge and supervise emergency cases in the system, and contact the heads of all the cities to deal with consumer demands as soon as possible.

It is understood that the consumer rights protection service center of the autonomous region will continue to do a good job in the 123 15 line protection, register the sub-transfer consumer demands in time, escort the road of consumer rights protection, and provide a basis for law enforcement departments to accurately enforce the law.