1. If it is judged that it belongs to home power failure, it may be caused by line failure behind the station and switch tripping. In this case, I suggest that you can entrust a qualified construction unit to handle it.

2. If it is judged that there is a power outage in this area, this situation may be caused by a sudden failure of the power supply line, which is an emergency and it is impossible to inform the customer in advance. I'm very sorry for the inconvenience. The power supply department will also try its best to repair it and try to restore your power in the shortest time. It is suggested that you can call the 24-hour power supply service hotline 95598 for details.

If you need to know more about power outage and power resumption, you can pay attention to the WeChat service number of "Southern Network Online" and click My Power Consumption >; Power outage/emergency repair > Enter the power outage information query page, where users can query power outage event information by power consumption area or user number, and the query results are displayed in three columns: planned power outage, power outage in progress and power supply restoration.

I hope our answer is helpful to you.