1, confirm the identity of the other party. When receiving a phone call, ask the other party to provide their names, positions and relevant information of the tax bureau to ensure that the other party's identity is legal.
2. Understand the specific problem. Ask the other party which imported goods are not checked, so as to understand the essence of the problem.
3. Provide correct information. If it is found that some information or options are not correctly checked, provide correct information or make corrections to ensure the accuracy of tax declaration or customs declaration procedures.