1, meet the needs of taxpayers
The primary task of tax administration is to meet the needs of taxpayers. Taxpayers need to understand the complicated tax system, pay taxes and apply for tax incentives. , need the tax authorities to meet through services.
Tax authorities should provide taxpayers with convenient, fast and efficient services by optimizing services, solve the problems encountered by taxpayers in the process of tax collection, and make taxpayers better understand and abide by the tax system.
2. Provide professional tax consultation and training.
The tax department should provide professional tax consultation and training to help taxpayers understand the tax system, master tax knowledge and improve tax compliance. Through various forms of consultation and training activities such as telephone hotlines, online platforms and public lectures. , taxpayers can better understand the tax system, tax process and other information, so as to better fulfill their tax obligations.
3. Protect the legitimate rights and interests of taxpayers.
The tax authorities shall protect the legitimate rights and interests of taxpayers and ensure that taxpayers are not discriminated against and infringed when handling tax-related affairs. At the same time, the tax authorities should respond to taxpayers' complaints and suggestions in a timely manner, improve service quality and meet the reasonable needs of taxpayers. By protecting the legitimate rights and interests of taxpayers, we can improve the satisfaction and trust of taxpayers and improve the relationship between collection and payment.
Improving taxpayer satisfaction and promoting economic development
1, improve taxpayer satisfaction and trust.
By providing taxpayers with personalized services to meet their needs, taxpayers' satisfaction and trust in the tax department can be enhanced. This is conducive to improving the relationship between tax collection and payment, and improving the social recognition of the tax department.
When taxpayers feel satisfied and trust, they are more willing to actively abide by the tax system and actively cooperate with the tax authorities, which is conducive to improving the efficiency and effectiveness of tax management.
2. Promote economic development and social stability.
By optimizing tax management services and improving tax compliance and taxpayer satisfaction, economic development and social stability can be promoted. On the one hand, improving tax compliance can reduce tax loss, increase fiscal revenue and provide strong support for economic development.
On the other hand, improving the taxpayer's satisfaction can improve the relationship between tax collection and payment, enhance the social recognition of tax authorities, and help maintain social stability.