1. click my information-taxpayer information-real name tax identity information collection on the homepage of the electronic tax bureau, and check whether the personal confirmation and real name authentication of the authentication personnel when logging in to the electronic tax bureau have been confirmed, and whether the relevant notice is agreed (all signs must be in a positive state). If not, re-operate the personal confirmation and real name authentication. If not, check whether the personal confirmation and real name authentication information of the ticket purchaser are unconfirmed, and check after confirmation.