Summary is to analyze and study the relevant situation at a certain stage and make written materials with guiding conclusions. Writing a summary is conducive to the improvement of our study and work ability, so it is very necessary to write a summary. How to write a summary without becoming a mere formality? The following are the year-end summaries of three companies I compiled for you, hoping to help you.
Company's year-end summary 1 Under the direct care and guidance of the company and department leaders, through the diligent efforts of all the staff in the canteen, the quality, variety, sanitary conditions and normal use efficiency of the equipment in the canteen have undergone fundamental changes. The concept of workers has changed, the work efficiency has improved, and the unity and working atmosphere have improved. Put an end to waste in the canteen. The following is a summary from several aspects.
First, the backbone of the canteen has been initially established, and the division of responsibilities is clear. They should give full play to their specialties in their daily work, strengthen the management of all links, and achieve point-to-point management. The responsibility lies with people. The work is proceeding in an orderly way.
Second, the system management and daily supervision and inspection have been strengthened to ensure that the food entering the canteen and the food sold meet the food hygiene requirements. Breakthrough progress has been made in the environmental sanitation of canteens, which has fundamentally changed the messy phenomenon of canteens.
Third, the quality of food has been greatly improved, and the variety of colors has increased, especially the varieties of soybean milk and tofu introduced in August, which are well received by employees. The quality and taste of the cake have improved. Frequently introduce the dishes that workers welcome, so that workers can have satisfactory meals in the canteen.
Fourth, strengthen cost management, reduce and eliminate waste from all aspects, strengthen procurement management, and reduce direct production costs from the source. Make the canteen from a monthly loss of more than 30 thousand yuan to a slight surplus
Five, strengthen the management, maintenance and repair of canteen equipment, and achieve the basic normal use. Special personnel management, regular maintenance and timely maintenance of canteen equipment have changed the situation of unattended management, unmanned maintenance and untimely maintenance of faulty equipment in the past, improved the efficiency of equipment use and reduced the failure rate of equipment.
Six, establish and improve the team's normal learning system and work system, and carry out a series of effective work. For example, visit customers at the grass-roots production line, understand the content and requirements of their services, master the basic requirements of front-line employees for the quality and variety of meals provided, hold a team meeting every Friday afternoon to solve the remaining problems, put forward new requirements, find problems, and find ways to improve the service level and food quality. Create a management atmosphere of striving for the upstream.
Seven, the establishment of canteen management system and methods, humanized implementation of the Five Regular Law, requiring everyone to participate and achieve the "Five Regular". Everyone starts by sorting out the things needed in their lockers and workplaces, making the working environment clean and hygienic, labeling the things themselves, and having a perceptual knowledge first. Carry out the advanced management techniques and methods of "Five Regular Laws", strengthen the self-discipline mechanism, increase food hygiene and safety, create a safe, clear and comfortable working environment, stimulate employees' team consciousness and improve employees' satisfaction, thus shaping the good image of the canteen, realizing high-standard operation and management mode and sustainable development.
Eight. Strengthening infrastructure construction and setting up refectors in canteens will provide a very good foundation for stabilizing canteen prices, adjusting supply varieties, reducing waste and ensuring emergency use. The actual functions of each warehouse were adjusted, and the washing and residue collection rooms were expanded, which made the use function of the canteen more reasonable and perfect.
Nine, the establishment of canteen staff performance appraisal methods, diversified staff performance appraisal, walking in front of the company, is a kind of management strengthening and breakthrough.
Problems and plans for next year:
1. The dining varieties in the canteen should be innovative, and the traditional varieties should not be lost. It is necessary to have all kinds of home-cooked meals and snacks, but also to be innovative. The introduction of excellent pastry chefs has made a breakthrough in pasta. Strengthen service training and invite professionals to conduct on-site training. Improve the performance appraisal system and incentive mechanism, and strictly implement them.
The canteen equipment has been used for five years. Due to the lack of maintenance and timely maintenance for many years, the equipment is seriously aging and must be replaced, repaired and maintained in batches. The boiler chimney needs to be rebuilt. Now it has affected the start of the boiler. There is no hot water supply in the front canteen, so it is necessary to install hot water supply equipment to solve the problem of washing dishes and chopsticks in winter.
3. Open a shop in the company canteen to solve the problem that some employees can't use up their consumption cards, and adjust them according to the different needs of employees.
4. At present, the average number of people dining in the canteen is about 2 100, and about 200 copies are delivered every day. * * * is about 2300. Four meals a day. To solve the problem of long waiting time in the dining hall, we should remove the windows for selling vegetables in the dining hall and add a waiter and a consumer machine to each window. If six windows are added, six waiters will be added, and the window serving pasta will be moved outside to make room for another window and add one waiter. Speed up the flow of people. Reduce the waiting time for selling rice. Arrange extra staff for the pastry team to make special cakes.
5. There is a standardized operation room for the transformation of the working environment of the front canteen, the elevation of the warehouse floor and the leakage prevention of the roof, the displacement of equipment in the washing room, the migration of rough machining and the washing of dishes and tableware. The matching working environment of cutting and the reasonable configuration of pier, knife and table make the operation handy. The working environment of stoves and the reasonable configuration of stoves in a canteen are important parts to determine a canteen.
6. The number of workers on the16 road has increased, and the windows of the front canteen have also increased accordingly, and the number of personnel has also increased. A chef and two waiters.
7. For the sake of food safety in the canteen, access control system and electric bell should be installed to prevent outsiders from poisoning. Because the surrounding environment and people are too complicated.
8. There are more than 65,438+00 spoons delivered by gantry cranes, bridge cranes and external managers, which cannot be recycled every time. After a month, there are also four or five hundred losses. You can use disposable spoons, or give each of them a spoon to keep for yourself.
9. Adding a hot water tank in the living building can solve the problem of using the canteen and bathroom in winter.
10, the bathroom needs to be equipped with timing equipment, which can save energy for the company and prevent unnecessary consumption.
1 1. Transform a green space at the gate of the office building to create a bright spot area that conforms to and enhances our company's image.
Company Year-end Summary 2 Since the New Year, China Life Insurance Co., Ltd. * Branch has followed the strategic deployment of provincial companies, grasped the initiative, made clear the objectives, took solid measures, and made concerted efforts with Qi Xin to overcome difficulties and make strong progress, thus maintaining a sustained and healthy business development. As of March 3 1 of 20xx, * * * realized a total premium income of * billion yuan, a year-on-year increase of *%. Among them, the first year premium of life insurance is * 10000 yuan, the first year premium is * 10000 yuan, and the short-term insurance premium income is * 10000 yuan.
First, take precautions and seize opportunities.
In 20xx, China Life Insurance * Branch fully implemented a series of measures to promote the business development of provincial companies, especially in accordance with the strategic deployment and requirements of provincial companies to complete the main business objectives for the whole year one month ahead of schedule, overcame difficulties and went all out to better grasp the operation rhythm of the business development for the whole year and completed the main business objectives for the whole year one month ahead of schedule. Because the human resources reform of the branch needs to be completed within the year after 20xx enters 65438+February *, and the large-scale recruitment will be carried out in 65438+February, the preparation time in the first quarter of 20xx is not enough. In this case, * Branch insists on human resources reform and preparation for a good start in the new year, and strives to pay equal attention to correctness and promotion.
First, based on "early planning, early communication and early deployment", we will conscientiously do a good job of "winning in the future". Through the establishment of special action projects and the implementation of the "number one" responsibility system, after a week of intensive activities such as piecemeal recruitment start-up, publicity arrangement, elite training, inviting prospective employees from different workplaces to visit, briefing on entrepreneurial products and publicity by local mainstream media, more than 500 employees were added, which laid a solid foundation for a smooth start in the first quarter of 20xx.
The second is to do a good job of "Safe New Year" employee feedback activities. * 20x65438+February16-20x65438+1October 26th, the branch company put forward the slogan of "Struggle for one month, have a happy New Year, win the first prize in the Spring Festival, and be lucky in one year" among the employees in the whole city, actively aiming at higher goals, and adopting different award declaration methods. The subscription money will be refunded if it reaches the declared grade reward standard, and the premium "Safe Chinese New Year" gift package will be given according to 10% of the declared grade standard, which effectively stimulates the enthusiasm of employees.
The third is timely training and good start. From the end of 20xx 1 1, * Branch organized the city's system business personnel to carry out multi-level rotation training, and carried out all-round training focusing on market analysis, selling point introduction, telemarketing and insurance clauses through collective training of elite supervisors and pairing assistance. In particular, combined with the new talent training system of the Head Office, we strengthened the training of new talents, focusing on professional knowledge, display skills, habit formation and mentality adjustment, and strengthened the overall support for product sales, fully mobilizing the development enthusiasm of all business units, cadres and employees and business partners.
Second, a strong start and careful organization
In order to fully realize the competition goal in the first quarter of 20xx, * Branch has effectively strengthened the organization and leadership of the "good start" business in the first quarter.
First, on February 25th, 20xx 12, the work plan for the first quarter of 20xx of * Branch was issued. Focusing on the "going out with bright swords" competition scheme of provincial companies, the working idea of "focusing on the center of quantity, coordinating and balancing development, integrating the three sales channels in the first quarter, achieving overall promotion and focusing on each other, and seizing the commanding heights of business throughout the year" was put forward, and the "Great Spring Festival" competition was systematically carried out in the whole city. In the first quarter, the business competition was divided into three stages and nine time periods. The necessary goals and sprint goals of the competition were set, and different incentive measures were taken to encourage all business units and employees to climb to higher goals. Through the analysis of the business objectives in the first quarter, the stage is promoted by stages and the season is reserved by stages, which enhances the sense of rhythm and urgency of all employees to participate in the competition and forms a competitive situation in which you chase after me and do not admit defeat. Second, do a good job in holiday business opportunities and fully attack the market. * According to the requirements of "Guiding Opinions on Developing Migrant Workers' Insurance Market" of the parent company, the branch actively adopts various forms to fight the tough battle of "developing migrant workers' market". By strengthening leadership and careful organization. Hold a seminar on "Migrant Workers' Insurance" attended by the manager (deputy manager) in charge of rural business of the branch, the manager of rural business department of the branch and the manager of rural marketing service department (business department) to collect information extensively, win government support and create a huge publicity momentum; Take the Spring Festival as an opportunity to carry out strong promotion; Going out into the exhibition industry and strengthening agency cooperation. Do a good job in the insurance market for migrant workers, and do a good job in the "three decisions" and four stages. That is, the working idea of fixed insurance, fixed time and fixed responsibility. Specially formulated and issued the "Guiding Opinions on Migrant Workers' Insurance Sales Activities during the Spring Festival in our city", which clarified the purpose, time, participants, objectives and main types of insurance. Do this work well in four stages. By March 30th, the insurance premium for migrant workers was 36 1.422 yuan, and the number of participants was 296,1.654,38+0.37.
The third is to build a display platform and innovate the incentive mechanism. The first is to do a good job in target positioning. All units are required to locate the middle and late March in two time periods: March 22nd and March 30th. The first time period is not less than 75% of the first quarter target plan and 23% of the annual target plan. In the second phase, 1% of the annual plan will be completed every day, and the city will strive to reach a premium of160,000 yuan and a sprint of180,000 yuan. The second is to do a good job in group positioning. Do a good job in positioning the group of 50,000 yuan and 80,000 yuan in March to enhance the elite business; Do a good job in the positioning of going to Nanning Beihai Summit Group in the "Soldiers on the Battlefield" competition and promote groups that meet the standards; Do a good job in the group positioning of "China Life Elite Picking Ling" in March to boost the middle-level stamina support; Grasp the positioning of standard employees, one person, one order and "breaking zero" groups to improve the performance rate; Grasping the management orientation of villages and towns has increased the contribution rate of villages and towns. Third, do a good job in time positioning. Focus on two key time points in three months, pay attention to promoting the corresponding time points, and form a small enterprise development zone. Namely: March 10, March 22, March 30, "China Life Elite Picking Ling", March 29, Nanning Beihai Summit, March 24, March 25. The fourth is to do a good job in positioning measures. In the first quarter, the units that failed to complete 27% of the annual delivery were responsible for the reception. In April, a people's business summary meeting was held, requiring all units to further refine the promotion measures, carefully organize and implement the business promotion work at all points of the municipal company, give play to the elite role, and fully realize the first quarter.
The goal of a good start. Do a good job of typical guidance and pay attention to overall promotion. According to different time periods and sales channels, discover and publicize advanced models in time. Especially in the 20xx city-wide system insurance work conference, the Party Committee and General Manager's Office of the municipal company strongly commended advanced collectives and individuals, invited grass-roots branches to engage in personal marketing business, group insurance business, part-time salesmen, rural outlets and units that vigorously strengthened the construction of grass-roots teams to exchange experiences, published pictures of business elites and advanced deeds in the local mainstream media, and publicized the deeds of advanced teams and outstanding exhibition experts in the company's internal publications in time, which caused great shock among leaders and employees at all levels. Focusing on the three major business competition plans formulated by the provincial and municipal general managers' offices in the first quarter, we will do a good job in the work of employees at all levels who declare different types of premiums, and do a good job in competitions such as competitions, ring competitions and competitions; Leaders and supervisors at all levels are required to communicate with each other in terms of personal, family, team, company development, responsibility, honor, etc. by caring for players and customers, and to make players feel concerned and caring through SMS, home visits, assistance, and New Year greetings, so as to stimulate players' willingness to develop from the inside out; At the same time, through organizing networking activities with customers, we can increase contact with customers, enhance friendship and expand knowledge; By holding the 20xx annual summit, we will carry out the activity of "One Person Delivers 10,000 Gifts Summit, and the elites will join hands with * * * to create a brilliant tomorrow" to systematically publicize and promote the establishment of the city's star-rated marketing team. We will take advantage of the opportunity of product briefing held by the two companies to control the pace of development, so that the highlights of the whole business competition appear frequently and climax after climax, ensuring the realization of the business objectives in the first quarter.
Third, strengthen support and work together.
Through the implementation of fixed-point contact system, strengthening business tracking supervision, strengthening backup support and safeguard measures, the assessment has been strengthened. Members of the general manager's office of the municipal company readjust the grass-roots units at the hanging point, and solve problems at the grass-roots site for two-thirds of the time. Each player takes out 20xx yuan as collateral, which is linked to the task completion of the hanging unit. Especially for the grass-roots units whose business development is relatively backward, we should adopt the way of fixed-point supervision and long-term office, strengthen supervision, pay attention to the combination of internal and external, refine the competition objectives to each stage and implement them to teams and individuals. By grasping details and facts, we can help grass-roots companies solve various problems in the process of business development and effectively promote business development. At the same time, it is stipulated that managers at or above the deputy department level should not serve their teams at least twice a week to strengthen business tracking supervision and ensure the sustained and rapid development of various businesses. According to the requirements of the Party Committee of the branch company, the Municipal Company Working Committee launched a "first season off to a good start" labor competition among the employees of the municipal government headquarters. The mutual understanding and cooperation between the second line and the first line ensures the smooth development of the business.
The company's year-end summary article 3 Time flies. XX years are about to pass. Looking back on the past year, I can't help feeling a lot ... Time flies, and I will cross the threshold of another year in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.
The administration and personnel department is one of the key departments of the company, and the requirements for internal management level should be constantly improved. The external departments should deal with various inspections by tax, industry and commerce, drug administration and social security authorities. Although there are few personnel in the administration and personnel department, they have worked very hard this year and made every effort to successfully complete all the work. After a year of tempering and baptism, the comprehensive ability of the administrative personnel department has made a step forward compared with that of ×× years. Looking back on this year, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely follows the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work in XX years is briefly reviewed and summarized as follows. The work of the administrative personnel department can be divided into the following three aspects:
I. Personnel Management According to the actual needs of the department personnel, we should recruit a number of employees reasonably in a targeted manner so as to equip them for various positions. Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees and fill in all incomplete information. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters. Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.
Ii. administrative work 1. Handle the licenses of each store and conduct annual review as scheduled. 4. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother. 3. Contact newspapers, TV stations and other media to make publicity. 4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.
Iii. management and operation of the company 1. Comply with the development of the market and formulate the corresponding management system according to the company's requirements. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time. 4. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year. 3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient. 4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility. As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally. The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges. In XXX, the administration and personnel department will work from the following aspects:
First, improve the company system and realize standardized management. Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 2008 will be centered on this.
Second, strengthen training and improve the training mechanism. The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual. Third, assist the department's work and strengthen team suggestions. Continue to cooperate with stores and departments to help deal with various emergencies. 2008 is a year of people's expansion and growth, and having a United and innovative team is the guarantee of people's development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department. In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.
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