1, achievement? ?
In 2007, China Dida Insurance obtained the qualification to operate special products for auto insurance telephone sales, becoming the second property insurance company with franchise qualification. Successfully participated in underwriting landmark projects such as the Three Gorges Project of the Yangtze River and the Middle Route Project of South-to-North Water Transfer, as well as a large number of socially influential projects such as China Construction Bank and China Offshore Oil Corporation.
Cooperate with Android Credit Insurance Company, the second largest credit insurance company in the world, to develop domestic short-term trade credit guarantee insurance, and jointly launch the first comprehensive and international health insurance product in the domestic market-Dida Global Medical Insurance, which fills the gap in the domestic high-end health insurance market.
2. Service system
In 2005, the national unified customer service hotline 95590 opened its second complete operation year; In September, 2007, it realized the national auto insurance payment, and at the same time opened the "claim online inquiry" system, becoming the only insurance company in the industry to provide "claim online inquiry" service.
In 2008, the company launched the "Customer Service Year" activity, extended the special service of auto insurance claims and online claims inquiry to county-level institutions, started the construction of operation centers in an all-round way, and the customer service standards became increasingly unified and standardized, which provided continuous support for the company's business development and market development.
3. Talent system
Adhering to the people-oriented principle, the company attaches great importance to team building and personnel training, and has a group of professional management teams and business elites. More than 10% of the total number of the Head Office has doctoral degree and postdoctoral experience, and more than 70% has postgraduate degree or above.
4. Social word of mouth
In People's Daily Online's "Top Ten Insurance Companies Trusted by Netizens in 2005", the company stood out from hundreds of companies and ranked seventh. In the selection of Sina. Com's "insurance company trusted by netizens in 2006", which jumped to the first place; In 2007, it was selected as "Top 500 Chinese Enterprises" for the first time, and in 2007 and 2008, it was selected as "Top 0/00 Shanghai Enterprises" for two consecutive years.
In the "2008 Sohu Internet Finance Festival" activity selection, won the "fastest insurance company for property insurance claims" award; At the 4th China Insurance Innovation Award Ceremony, it won the "Most Growing Insurance Brand" award in 2009. 95590 won the "Best Contact Center Award in China".
5. Social welfare
The company regards participation in public welfare undertakings as one of its basic strategies. On June 20th, 2005, 10, all employees of the company donated 600,000 yuan to build three "China Dida Insurance Hope Primary Schools" in the revolutionary holy places-Jinggangshan, Yan 'an and Xibaipo.
Extended data:
Precautions for auto insurance claims:
1. After a car accident, the owner should report it to the insurance company within 48 hours. If you report the case for more than 48 hours, it is very likely that the insurance company will refuse to pay compensation.
2. After the traffic accident, the owner should protect the scene of the accident. If the scene of the accident is damaged, the insurance company may only pay 70%.
3. After the loss adjuster of the insurance company determines the loss, the car will be repaired in the designated repair shop mainly according to the list on the loss list. If the car is not repaired according to the damage list, the cost of repairing the car needs to be borne by the owner himself.
4. After a car accident, don't take responsibility for the accident casually. Some car owners think that the insurance company will pay for it, so they will take full responsibility. This is actually a wrong practice, because the insurance company has formulated different compensation ratios according to the severity of the responsibility borne by the owner.
After a traffic accident, the owner must first claim compensation from the third party, and then apply for compensation from the insurance company. If the owner gives up the right to claim compensation from a third party and claims directly from the insurance company, the insurance company will refuse to pay compensation.
Baidu encyclopedia-China continent property insurance co., ltd