The customer service telephone number of Ping An Bank Credit Card is 955 1 1. Go to manual service and dial 2.
Specific steps of changing Ping An credit card customer service to manual service
Dial 955 1 1 directly with the mobile phone number reserved by the card bank, press the # key after hearing the voice prompt, then press the ""key, then press the "2" key to transfer to the credit card manual service, then enter a valid personal ID number or Ping An credit card for identity verification according to the prompt, and finally press the "0" key to transfer to the manual service.
Ping An Bank Credit Card Customer Service Phone
24-hour credit card service hotline: 955 1 1-2.
Overseas hotlines: 86-755-295955 1 1, 86-755-9551,86-955 1.
Diamond and platinum VIP line: 40088955 1 1
Business card line: 4008688788
What's the credit card number of Ping An Bank?
1. What's the credit card number of Ping An Bank?
Ping An Bank Tel: 955 1 1 ext.
Ping An Bank Credit Card Tel: 955 1 1 ext. 2.
If users want to call Ping An Bank's credit card manual service, they can call Ping An Bank 955 1 1 ext. 3 before calling the manual service.
Second, Ping An Bank customer service telephone classification
Ping An Bank's customer service telephone numbers are divided into three categories, namely Ping An Bank's comprehensive customer service telephone number, Ping An Bank's credit card customer service telephone number and other special lines of Ping An Bank. The specific telephone numbers are as follows:
National 24-hour unified service hotline: 955 1 1 ext.
Credit card national 24-hour unified service hotline: 955 1 1 turn 2.
Jinpuka overseas hotline: 86-955 1 1
One household, one card overseas hotline: 86-2 1-38 134040.
Overseas hotline of platinum card: 86-2 1-388249 10.
Three. Ping An Bank Customer Service Telephone Service Function and Charge Introduction
1, Ping An Bank Customer Service Tel: 955 1 1 ext. 3.
(1)| Ping An Bank's customer service telephone provides users with 7×24-hour services, including: accounting inquiry, transfer and remittance, payment, fund inquiry and transaction, loan account inquiry, emergency loss reporting, password modification, bill mailing address change and loan receipt replacement, enterprise information inquiry, business consultation and other services.
(2) The charging standard is the same as that for local calls, and there is no charge for long-distance calls.
2. Ping An Bank Credit Card Customer Service Tel: 955 1 1 ext. 2.
(1) Ping An Bank's credit card customer service phone provides users with the following functions: reporting the loss of credit cards, inquiring about application progress, card activation and password management, billing information and repayment instructions, foreign exchange purchase quota service and automatic deduction setting, online shopping mall and Ping An life insurance premium payment, mileage integral inquiry and promotion activities, air ticket hotel reservation, transfer service specialist, etc.
(2)955 customer service telephone charges are the same as local calls, and long-distance calls are not charged;
3. Ping An Bank's 955 customer service phone number and 400 customer service phone number have the same rate as local calls, and there is no charge for long-distance calls. The rest of the customer service calls are charged according to normal calls.
4. Call Ping An Bank's customer service number overseas.
1. For overseas calls of Ping An Bank, please dial 86-955 1 1.
2. Please dial 86-2 1-68639999 for overseas calls of Ping An Bank's credit card customer service.
Ping An Bank Service Telephone
The service telephone number of Ping An Bank is 955 1 1. 955 1 1 Ping An Bank provides 24-hour customer service. 955 1 1 China Ping An Customer Service Telephone is the national unified service hotline of Ping An in China. No matter what questions you have, you can call 955 1 1 anytime and anywhere to reply to your questions about Ping An Bank.
The function and business scope of Ping An Bank's service telephone.
955 1 1 is the national unified customer service number of Ping An Bank, which integrates automation and manpower. Customers can log in to the telephone banking of Ping An Bank through fixed telephone or mobile phone, inquire about the account balance and account transaction details, conduct bank-enterprise reconciliation and modify the telephone banking password.
There are two ways: self-service voice service and manual service. Automatic voice service includes personal business, securities business, corporate business, loss reporting, credit card business, VIP service, fund transaction, gold transaction, etc. Manual services include: incoming calls include account inquiry, personal loan information inquiry, loss reporting, contract transfer, complaint handling and difficult problem solving; Outbound calls include customer care, collection and payment, customer survey, insurance product sales, wealth management product promotion, etc.
What's the phone number of Ping An Bank's credit card?
Ping An Bank Credit Card Center's customer service hotline: 955 1 1 ext. 2, and overseas service hotline: 86-9551,86-755-9551can enter the manual service according to voice prompts. If you have any questions, you can click on the link below to select the online customer service icon in the upper right corner of the homepage-credit card or follow the official account of Ping An Bank credit card WeChat (paxyk955 1 1) for consultation.
Ping An Credit Card 24-hour Customer Service Hotline
Ping An Bank's national unified customer service hotline for credit cards: 955 1 1-2.
1. National 24-hour service hotline for credit cards: 9551turn 2 (overseas hotline: 86-755-295955 1 1, 86-755-9551.
2. Ping An Bank loan service hotline: 4000045 136.
3. Ping An Bank's national 24-hour service hotline: 955 1 1 turn 3.
Fully guarantee the loss 72 hours before reporting the loss.
If your credit card is lost or stolen, no matter whether the confidential transaction is established or not, you can apply to us for compensation for the loss of your credit card stolen within 72 hours before reporting the loss.
If the cardholder is hijacked by gangsters, if he is threatened by gangsters, if his life and health are seriously threatened, the credit card will completely protect him from the loss of cash borrowed from robbery.
If the cardholder forcibly reveals the credit card password of the cardholder's name to the gangster at the ATM or bank counter, resulting in the loss of the credit card, the cardholder can claim compensation from the bank.
Ping An Credit Card Customer Service Phone
Ping An Credit Card Customer Service Tel: 955 1 1 ext. 2.
Ping An Bank Customer Service and Complaint Channels
1, customer service phone number
Service and complaint hotline: 955 1 1 ext. 3, 9551ext. 2 (credit card)
Overseas service and complaint hotline: 86-955 1 1, 86-755-955 1 1, 86-755-295955 165438 (credit card).
1. Credit card service and complaint hotline: 955 1 1 ext. 3 (overseas hotline: 86-755-9551/)
Vip service and complaint hotline: 40088955 1 1 (overseas hotline: 86-2 1-388249 10)
2. Official website
3.e-mail
Services and complaints e-mail :callcenter@pingan.com.cn.
Report e-mail :xfjb@pingan.com.cn
4. Mail address
Complaint address of the Head Office: No.5047, Shennan East Road, Shenzhen, Guangdong, China (zip code: 5 1800 1).
5. Bank client, WeChat official account
Bank customers: Ping An Pocket Bank and Ping An Digital Pocket.
Ping An Bank WeChat official account: pingan_bank
The whole process of complaint handling of Ping An Bank
1. The consumer complains through the complaint channel published by Ping An Bank.
2. After receiving the complaint, the complaint handling channel management unit shall promptly forward it to the relevant complaint handling unit.
3. The Complaints Handling Unit investigates and verifies complaints.
4. The complaint handling unit shall make a handling decision within 15 days and inform the complainant. For complex complaints, it can be extended to 30 days to make a handling decision and inform the complainant, and the longest handling period shall not exceed 60 days.
5. If the complainant disagrees with the complaint handling result, he may apply to the superior unit of the complaint handling unit for verification within 30 days from the date of receiving the handling decision. If there is any objection to the verification decision, you can apply for verification to the superior unit of the complaint handling unit step by step.
6, verification units at all levels should make a verification decision within 30 days from the date of receiving the verification application materials, and inform the complainant.
7. If the complainant is dissatisfied with the result of complaint handling and refuses to accept it, the complaint handling unit may inform the complainant that he can apply to the financial consumption mediation organization for mediation or settle it through arbitration.
This is the end of the introduction of Ping An Bank's credit card telephone customer service, and it is also the time for Ping An Bank's credit card telephone customer service. I wonder if you have found the information you need?