Legal analysis: If the intermediary runs away, it can go to the industrial and commercial bureau where the intermediary company is located to make a complaint. You need to bring the original relevant evidence and check the business premises and legal person of the housing agency company in advance. Consumer complaints from the industrial and commercial bureau are still the most useful way. If the industrial and commercial bureau will coordinate and inform the result within 7 working days: coordinate and solve, take the contract and deposit to the intermediary company.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 961 An intermediary contract is a contract in which the intermediary reports to the client the opportunity to conclude a contract or provides media services for concluding a contract, and the client pays the remuneration.

Article 962 The broker shall truthfully report to the client the matters related to the conclusion of the contract.

If the broker intentionally conceals important facts related to the conclusion of the contract or provides false information, which harms the interests of the client, he shall not ask for payment of remuneration and shall be liable for compensation.