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Civil code collection regulations
It's not illegal. Calling for collection is allowed and not illegal. However, telephone collection must be carried out within the prescribed scope. The regulations are as follows: the telephone collection time is from 8 am to 9 pm; No more than three collection calls can be made on the same platform on the same day; Without permission, you can't harass the borrower's family, friends, colleagues and work units at will, that is, explode the address book.

Legal analysis

Ordinary telephone collectors do not constitute a crime. If the telephone collector also combines violence to collect others and deliberately creates others' breach of contract, it may violate the criminal law and face criminal punishment. It is common to call abusive behavior and cause physical conflicts, so in the process of collection, both sides should try to be calm, control their emotions, reason, and forbid swearing. Generally, payment is made face to face. When you find that the other party has physical conflicts, try to avoid them. If there is no way to avoid it, take appropriate self-defense and hand it over to the police for follow-up treatment. It is illegal for collectors to use violence or customers to use violence without justifiable reasons. Many people still have the idea of paying back their debts, which is natural. Therefore, when others are unable to repay their debts, they may even commit the crime of illegal detention by restricting their personal freedom. The law protects citizens' legitimate property, but it is never allowed to protect it in an illegal way. In the process of collection, whatever has certain economic value, whether it is the trailer or the customer's property, needs to be reported to the company, waiting for the implementation of the disposal plan negotiated by the customer. Property shall not be disposed of at will without the consent of the customer. Collecting cash from customers without recording it may lead to duty crimes. It is also forbidden to sell customers' property and collect customers' cash.

legal ground

Article 42 of the People's Republic of China (PRC) Public Security Administration Punishment Law shall be detained for less than five days or fined less than five hundred yuan for any of the following acts; If the circumstances are serious, he shall be detained for not less than five days but not more than ten days, and may also be fined not more than 500 yuan: (1) writing threatening letters or threatening the personal safety of others by other means; (2) publicly insulting others or fabricating facts to slander others; (3) fabricating facts, falsely accusing and framing others, and attempting to subject others to criminal investigation or public security administration punishment; (4) Threatening, insulting, beating or retaliating against witnesses and their close relatives; (5) sending obscene, insulting, intimidating or other information for many times to interfere with the normal life of others; (six) voyeurism, sneak shots, eavesdropping, spreading the privacy of others.