Changchun encourages online service innovation and does a good job of "caring things" for the masses. Changchun Central Branch of the People's Bank of China encourages all banking institutions in the province to give priority to online self-help channels such as online banking, mobile banking and customer service hotline. During the epidemic control period, we can realize "online, handheld" financial services and "at home, anytime" enjoyment.

Jilin Branch of China Construction Bank launched the "merchant cloud loan" product, innovatively introduced UnionPay data, opened up data channels, and supported small and micro enterprises and individual industrial and commercial households to Apply, use and repay online through the "Know You" app, providing online self-service throughout the whole process to avoid physical contact between people. Changchun Branch of Shanghai Pudong Development Bank fully guaranteed the financial service demand of enterprises during the epidemic period, and formulated the Guide to Corporate Financial Online Service of Shanghai Pudong Development Bank, focusing on peer-to-peer online business service guidance on transfer payment, wealth management, inquiry and reconciliation, group management, short-term financing and cross-border finance. To ensure the smooth flow of corporate financial services. Changchun Rural Commercial Bank organized a small classroom of network finance knowledge at outlets, and taught customers practical skills to prevent financial risks such as telecom network fraud and illegal fund-raising and basic financial knowledge such as investment and wealth management, financial information and featured products on consumer rights day through online interaction and prize-winning questions and answers.