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After paying off the mortgage, why did the bank loan officer delay giving the mortgage settlement certificate?
Process reason.

Every lending institution has a business process. After the borrower submits the application for issuing the settlement certificate, it needs to go through a series of processes such as verification, issuance, confirmation and stamping, so under normal circumstances, it is impossible to come out on the same day. In case of holidays and weekends, the processing time of some institutions will be delayed, and it will also delay a certain time.

Abnormal repayment.

The settlement certificate means that the borrower has completely settled the loan without any remaining problems. If there are still outstanding liquidated damages, interest, principal or other expenses, it cannot be issued. Therefore, it is best to contact customer service to inquire about the specific situation, pay off the arrears in time and improve efficiency.

Business is busy.

Some large lending institutions have to handle a lot of business every day, and there may be too many people handling settlement certificates at the same time, which will delay some time. I suggest you wait patiently. If there is still no time after the specified time, contact customer service again.

Deliberately find fault.