Hello, I'm glad to answer your question. If you bought a car through a car buying platform, the amount of the loan you applied for is inconsistent with the actual amount. Usually, the car buying platform charges a handling fee and adds the handling fee to the loan amount, so it will show that the amount of the car loan is inconsistent with the actual amount. Did you run the loan yourself, or did the physical store help you? The physical store made it for you. It's also a physical store. Add the fees he charged to the loan. You can complain. Banks are supervised by the China Banking and Insurance Regulatory Commission. You can call China Banking Regulatory Commission at telephone number 12378 to lodge a complaint. I hope my answer is helpful to you. I wish you a happy life. Thank you!