According to the relevant information, the inquiry shows that the materials are incomplete. The application for withdrawal of provident fund shows that the failure to decrypt the applicant's ID number is due to incomplete materials. Need to check whether the relevant materials and certificates are complete.

1, the application form for provident fund loan is complete and has the official seal of the unit.

2. The original and photocopy of the ID card, household registration book and marriage certificate of both husband and wife.

3. Proof of economic income issued by the employer of both husband and wife.