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How to complain about Pinduoduo's non-delivery?
The pre-sale clothes ordered from Pinduoduo have exceeded the scheduled time. If you can't find the delivery reason, you can complain to the official customer service in Pinduoduo at any time. Generally, if the merchant fails to deliver the goods within the promised time, the platform will compensate a three-yuan coupon, and there is no threshold.

You can complain to the platform, and then the platform will generally give you three yuan without threshold coupons. If you really don't want it, or if it is overdue, you can ask the platform to give you a refund.

How to complain to Pinduoduo about delayed delivery?

1, first negotiate with the seller in Pinduoduo. Click on the order to contact the seller in Pinduoduo, and contact the seller in Pinduoduo first. There are a lot of products, and some sellers may not be able to deliver them because of too much turnover or problems with express delivery. In this case, as long as you contact the seller, you can usually get a satisfactory answer.

2. Make logistics complaints. If the seller in Pinduoduo delivers the goods late, but there is a problem of delivery delay or express delivery error, select the logistics complaint to fill in on the logistics information page. However, such complaints are generally not intervened by Pinduoduo customer service.

Contact Pinduoduo artificial customer service to complain. Click the Personal Center on Pinduoduo app, select the official customer service, enter the manual customer service, and directly explain the order number and situation of the goods to the customer service in Pinduoduo, and ask the customer service to initiate a complaint on its behalf.

3. Telephone complaints. If the order is large, you can call the official consumer complaint hotline in Pinduoduo to solve the complaint (the phone can be searched by Baidu). Explain the product order number and related information to customer service and request rights protection.

Apply for a refund. While complaining to the seller, if the seller still doesn't deliver the goods, pay attention to applying for a refund before the order is overtime to avoid losing both money and goods. On the Pinduoduo app Personal Center page, select my order and apply for a refund.