If the nine elements of CCB are not complete, it can be certified by the relevant departments. According to the query of relevant information, in order to better utilize the various financial functions of the bank card, CCB went to the bank to complete the personal information in a timely manner. The nine elements of the customer's basic identity refer to nine types of information such as the customer's name, certificate type, certificate number, certificate validity period, nationality, gender, occupation, contact address, and contact number.