Applying for a student loan and uploading it by mobile phone: ID card, admission notice, family poverty certificate, household registration book and other related materials are essential steps.

It should be noted that the unsuccessful photo upload may be related to the photo size, pixel requirements, network speed and other factors.

If the continuous operation is still unsuccessful for many times, it is suggested that you can call the student loan agency for telephone consultation, or you can ask university teachers and staff of the Education Bureau for help.