First of all, safety and hygiene are the first priority, and food should be safe. Restaurants should do all kinds of sanitary work, including that the ground should not be wet and there is garbage; The desktop is clean, and customers should clean the desktop in time after eating. You can't just wipe the desktop with a rag (many restaurants do this, just wipe it, which is very unprofessional), especially if the desktop is greasy, let customers eat on a clean desktop; It's better to have trash cans in restaurants, so that customers can throw away their garbage and pay attention to throwing it away at any time. You can't pour it out when it's full. Is to create a clean and hygienic environment.
Second, the taste, color and fragrance of food. There is no doubt that since you have opened a restaurant, you must have the skills you can get and the food must be delicious. If it is not done well, the restaurant will be difficult to operate. Delicious is the key. Secondly, meat, vegetables, fresh and spoiled ingredients must not be used, the safety cannot be guaranteed, and the taste must be very poor. Some restaurants think that they throw away waste and leave dead fish and vegetables for customers to eat for a long time for profit. If the customers don't make trouble, it's all right. If customers reason, they must compensate others. It's really a loss of wife and soldiers. This kind of business at a loss cannot be done. Don't waste too much. If the customer has a bad impression, 99% will not come back next time.
Thirdly, restaurant operators must tell waiters that attitude is very important. The customer is God. When customers enter the store, they can properly say hello or say, "What can I do for you?" ? We have ... here is our menu. You can have a look. If you don't understand anything, you can call me at any time. "Make a good impression on customers. Don't play with your mobile phone during work, which is a big no-no. Many employees play mobile phones at work, and as a result, customers can't hear the waiter's voice, so they can only laugh at the mobile phone. Entrepreneurs must grasp this aspect and give customers a satisfactory service. We should ask the customer's requirements and conditions in advance. As a qualified service staff, we should know whether customers eat spicy food, and whether the taste is light or heavy. Sorry for the delay in serving. Don't yell at the kitchen directly, it will give people an embarrassing feeling. You can go into the kitchen to urge, remember not to respond loudly to customers' needs, take more steps and be patient and meticulous. Give customers a good feeling.
The fourth environment, cleanliness, we won't talk about it, as mentioned above. The so-called environment includes many aspects. 1. The lighting should be sufficient, and the store should not be dark, which will give people a sense of depression, unless, of course, the store is decorated with a dark atmosphere. 2. The kitchen should be separated from the dining area. The kitchen is an important place and people can't go in and out at will. Moreover, it is also necessary to be able to separate the flavor, that is, not to emit the smell of cooking as much as possible. If the smell is good, if it is spicy and irritating, then customers will feel uncomfortable and affect their mood, which will directly affect their business. Who will come again? 3. Wallpapers, paintings, menus, etc. On all kinds of walls, if they are used for a long time, the old and damaged ones must be replaced with new ones. Don't care about money, a good customer experience is very important. This will also better attract repeat customers. Don't separate the dining table from the dining table, so it is difficult for customers to get in and out. This is difficult to solve, because most restaurants are so small that they have no choice but to get close to each other to get more seats. The solution can be to customize a smaller dining table, but the height should be appropriate. In some restaurants, chairs and dining tables are obviously not suitable, so customers are uncomfortable sitting and eating. Before customizing the dining table, you can try it with your friends. It is very suitable before buying.
Decorate an attractive facade and signboard, instead of holding a flag and pulling the breeze. The grandiose kind. You can give your shop an attractive and easy-to-remember name. You can name them according to online hot words, surnames, celebrities, classics, elegance, food names and so on. Use your imagination boldly. For example, "Quanjude Roast Duck Restaurant, Xiangxiangji, Changxianghui, Yulin Gaoji" and so on. For night business or night market, signboard lighting is indispensable, at least let others see your store name.
Sixth, increase the popularity of the store. Within the scope of economic tolerance, we often do some activities to attract customers. For example, if one day is a festival, it can be appropriately discounted; For people with good craftsmanship, special holiday meals can also be launched; You can have an ID card on your birthday. Activities such as half-price or gift of a dish on a certain day. Imagine boldly, as long as it is not illegal and safe, it can attract customers within the tolerance range, try boldly, accumulate popularity, and worry that business is not good?
The seventh takeaway made a fortune. Takeaway is very popular now, and more and more people choose to order takeout instead of going out. Putting restaurants online can increase turnover and popularity. There are many takeaway websites online, such as Meituan Takeaway, Hungry, Baidu Takeaway and so on. You can choose the right website to launch your own restaurant.
Finally, I wish all diligent entrepreneurs a bumper harvest and make their own world.