If you are a burned-out office worker in your thirties, your life is like this:
We go to and from work every day to make a living and save money for ourselves. No matter whether we work hard or not, the grid of time is crossed out every day.
Therefore, the people who make the best use of time are those who have the concept of time to measure the value of a day by achieving their goals.
So, how can telemarketers make the most effective use of their working hours?
First, make full psychological preparations for today's work
What kind of work is telemarketing? 8% of the time, repeating actions and words. 8% chance of being hung up.
This is a challenging job for anyone. Psychologically, emotionally, and even physically, you need to bear pressure.
So, if you can do a good job in psychological construction before going to work every day, it will help you to work all day.
Second, before making a phone call, get ready for tools
Just like before traveling, we need to get ready for our expenses, so that we can set off safely and have fun.
so is work.
before starting to make a call, turn on the customer platform system, and keep all the speech materials and product information at hand.
Third, improve the call efficiency through speech
When you are fully prepared, start making phone calls. Communication on the phone depends entirely on voice, so let's take a look at how to effectively carry out telemarketing through our own voice, voice and language.
create your own personalized marketing rhetoric
sometimes, the template rhetoric given by the company is not suitable for everyone. These template words are accumulated according to long-term sales experience, and their characteristics are: easy to use and low risk.
For those who have just engaged in telemarketing, it is labor-saving and safe to use template speech.
after you have been in the post of telemarketing for a period of time, you should consciously adjust your words and create a set of personalized marketing rhetoric that suits you.
Template Speech 1: "Are you interested in investing in shops? Now the total price is 12 thousand ... ".
when you ask a question, the other person will instinctively generate an answer in his brain. In most cases, people hold a subjective attitude of rejection and disgust towards sales calls.
Therefore, the personalized marketing rhetoric can be: "Hello, today is a good opportunity to understand the investment of shops." ?
the advantage of this statement is that it arouses the curiosity of the other party. Why is today a good opportunity to learn about shops? Driven by curiosity, the other party will be more willing to continue listening. This reduces the probability that customers will hang up on their own initiative as soon as they connect the phone.
when you get a sales lead and want to make an appointment with a customer, you can also have a variety of choices.
Template Speech 2: "Do you think you have time to meet and talk about it in detail next week?" ?
this is a risky inquiry. Your open-ended questions will trigger customers' association with next week's arrangements. If the customer's intention has not been reached, let him make time for an interview with you, this clue is likely to be broken.
Personalized marketing words: "What do you say we meet for 2 minutes next week to discuss it in detail?"
this is a closed question. Take the initiative to propose arrangements, so that the other side subconsciously receives instructions first. The risk factor will be relatively small.
time, one minute passes by. Inefficient and unproductive work is consuming one's own life. Improve the efficiency of time use and make your life more quality.