Author | Zhang Haodong
Encyclopedia of production and payment
In recent years, the transformation of retail banks is a hot topic. The most beautiful financial report data in the transformation of bank retail business are basically credit card business. China Merchants Bank, which takes credit card as its core business, has extremely gorgeous credit card data.
Among the 92.8 billion net profit of China Merchants Bank, the operating income of credit card business was 79.988 billion yuan, accounting for a large proportion of the total profit of China Merchants Bank. In other words, credit card business has become the top priority of all businesses of China Merchants Bank.
Up to now, more than 20 A-share listed banks have disclosed the 20 19 performance report, among which China Merchants Bank has bright data. The data shows that China Merchants Bank's credit card business income was 79.988 billion yuan, up by 65.438+09.9% year-on-year, of which interest income was 53.999 billion yuan, up by 65.438+07.44% year-on-year, credit card non-interest income was 25.989 billion yuan, up by 25.42% year-on-year, and credit card income achieved double-digit growth.
In the past ten years, with the huge domestic market space, commercial banks have realized the rapid growth of credit card business, and the number of cards issued has increased from 654.38+86 million to hundreds of millions at present. The amount of card issuance has achieved a qualitative leap, and major banks have made great efforts to seize the credit card market.
China Merchants Bank made an early effort in credit card and retail business, and became the first bank in the credit card field among many banks, so it has accumulated a large number of customers. In addition, the model of China Merchants Bank has become more mature.
While the major banks are facing serious overdue, the asset quality of China Merchants Bank 20 19 continues to improve. The balance of non-performing loans decreased by 52.275 billion yuan, down by 65.438+33 billion yuan, and the non-performing loan ratio was 654.38+0.654.38+06%, down by 0.2 percentage point.
With the continuous promotion of consumption upgrading, there is still huge market space for credit card business. China Merchants Bank has tasted the sweetness of credit cards, and the strategy of continuously exerting credit cards will not change.
Since China Merchants Bank went public in 2002, it has experienced three very important strategic transformations, and the third time was to promote the "light banking" strategy on 20 14. Every transformation has ushered in a new breakthrough for China Merchants Bank.
However, in the face of the sudden epidemic, the credit cards of major banks have been seriously affected, and China Merchants Bank is no exception. Users lost their source of income, which led to a great increase in the overdue rate of credit cards. Tian Huiyu, president of China Merchants Bank, even bluntly said: "The epidemic has the greatest impact on the credit card business."
At the 20 19 performance conference of China Merchants Bank, Tian Huiyu, president of China Merchants Bank, said that the epidemic had affected China Merchants Bank in five aspects: customer acquisition, deposit and loan, net interest income, intermediary business income and asset quality.
Affected by the epidemic in February, many users had cash flow problems, did not have enough funds to repay their credit cards, and their willingness to repay was also reduced. Take China Merchants Bank as an example. In February, China Merchants Bank's credit card, mortgage and micro-loans overdue rate rose sharply year-on-year.
In addition, China Merchants Bank faces another problem. Usually, after the user is overdue, the bank will make a collection. However, at present, 40% of the collection capacity of China Merchants Bank's credit cards is in Wuhan, which makes half of the collection work of China Merchants Bank's credit cards in a state of stagnation, and the collection is greatly limited.
Now, with the improvement of the situation, credit card transactions will return to the normal level, and the overdue situation of bank credit cards will be effectively controlled.