Unfamiliar sales refers to the way that sales staff actively contact potential customers through telephone, mail or other channels for sales promotion. Here are some common sales techniques and vocabulary:

1. Personal introduction and trust building:

Introduce yourself concisely and clearly, including name, company and position. Build trust and share your own or company's professional knowledge and experience in related fields to show your credibility.

2. Trial operation:

Call each other by their first names in a friendly way, indicating that you are a salesperson. Break the ice and ask questions to arouse the interest of the other party with open and easy questions, such as asking if you are interested in related products/services.

3. arouse interest:

Ask questions to understand the needs, the specific needs and pain points of the other party, and let the other party feel your concern and understanding of their problems. Arouse interest and stimulate each other's interest and curiosity by providing features, advantages and solutions of products/services.

4. Product/service introduction:

Key selling arguments emphasize the core features and advantages of products/services, and how to solve each other's problems or meet their needs. Certificates and cases provide cases, success stories or customer evaluations to prove the value and reliability of products/services.

Personalized customization provides personalized solutions according to each other's needs and situations, so that each other can feel that you really care about their specific situation.

5. Overcome objections:

Understand and answer doubts, actively listen to each other's doubts and objections, give rational and objective answers, and eliminate each other's concerns. Recommended customer cases and success stories cite other similar customer success stories or satisfactory user experience to prove the reliability and effectiveness of products/services.

6. Develop an action plan:

Determine the next step, and negotiate the next action with the other party, such as product demonstration, business meeting or interview, to further promote the sales process.

In the process of selling strangers, the key is to listen to each other, understand their needs and concerns, and adjust flexibly according to the situation. In addition, professional knowledge, communication skills and self-confidence are also important factors to improve the sales effect. Remember, sincerity and value orientation are the basis of establishing relationships and long-term cooperation with potential customers.