1. You need to use your own card to handle it at any branch of the Bank. When closing the account, you must swipe your card and enter the withdrawal password, and you must turn off the corresponding function to successfully handle it.

2. Account cancellation is allowed unless the account contains agreements and functions that must be cancelled or closed by the customer himself.

3. There is no charge for account cancellation in the same city. If there are funds in the account, a handling fee of 0.5% will be charged for account cancellation in different places, with the lowest handling fee for deposit and withdrawal in 0 yuan and the highest handling fee for deposit and withdrawal in 50 yuan. Without funds, there is no charge.

If you lose your debit card, you should report the loss in writing before closing it. You can't close your account with your ID card.

According to the Measures for the Administration of Bank Card Business:

Article 53

The rights of the cardholder:

(a) the cardholder has the right to enjoy all the services promised by the issuing bank to his bank card, and has the right to supervise the service quality and complain about the behavior that the service quality does not meet the requirements.

(2) Applicants and cardholders have the right to know the functions, usage, charging items, charging standards, applicable interest rates and related calculation formulas of the bank cards they choose.

(3) The cardholder has the right to request the statement from the issuing bank within the specified time, and has the right to request to inquire or correct the inconsistent account contents.

(4) After the procedures for reporting the loss of a debit card are completed, the cardholder will no longer be responsible for the changes in the funds in the corresponding account in the card, unless otherwise decided by the judicial organ or the arbitration organ.

(5) The cardholder has the right to claim the credit card contract and keep it properly.

Extended data:

According to the Measures for the Administration of Bank Card Business:

Article 28

Individuals applying for bank cards (except stored-value cards) shall provide their valid identity documents specified by the public security department to the issuing bank, and open a registered account for them after passing the examination by the issuing bank.

To open a basic deposit account, a domestic financial institution shall apply for a corporate card with an account opening permit issued by the People's Bank of China; Bank cards and their accounts are only used by cardholders approved by the issuing bank, and may not be rented or lent.

Article 29

The funds in the RMB card account of the company are transferred out of basic deposit account and deposited, and cash is not allowed to be accessed, and the sales income is not allowed to be deposited in the company card account.

Article 30

The funds in the unit's foreign currency card account shall be transferred and deposited in the unit's foreign exchange account, and foreign currency cash shall not be accessed in China. Its foreign exchange account shall meet the following conditions:

(a) in line with the relevant provisions of the people's Bank of China on the management of domestic foreign exchange accounts;

(2) There are corresponding payment contents within the income and expenditure range of its foreign exchange account.

Article 31

The funds in an individual RMB card account are deposited with the cash held by him or transferred with his salary, personal legal labor remuneration, investment return and other income.

Article 32

The funds in the personal foreign currency card account are deposited in the foreign currency cash held by the individual or transferred from his foreign currency account (including foreign currency account). The transfer and deposit of this account shall be handled in accordance with the Measures for the Administration of Personal Foreign Exchange of the State Administration of Foreign Exchange. The withdrawal of foreign currency cash from personal foreign currency cards in China should be handled in accordance with China's personal foreign exchange management system.

Article 33

In principle, foreign currency cards shall not be used for foreign currency pricing and settlement in China except in the scope and areas designated by the State Administration of Foreign Exchange.

Article 34

The cardholder can apply for account cancellation after paying off all the transaction funds, overdraft principal and interest and related expenses. When closing an account, the funds in the RMB card account of the Company shall be transferred to its basic deposit account, and the funds in the foreign currency card account of the Company shall be transferred back to the corresponding foreign exchange account, and no cash shall be withdrawn.

Article 35

The unit RMB card can handle the settlement of commodity trading and labor supply, but it is not allowed to overdraw; Exceeding the starting point stipulated by the People's Bank of China, it shall be transferred by the local branch of the People's Bank of China.

Baidu Encyclopedia-Measures for the Administration of Bank Card Business