Bank's reply to customer's recommendation letter Part I
Dear VIP customers,
In the spring of March, the spring is full. On the occasion of the symposium on personal business customers, all the staff of our bank express their heartfelt thanks and high respect to the personal business customers who have long cared for and supported the development of Zhanjiang Commercial Bank!
Phoenix nirvana, drinking water thinking of the source. Over the years, with your support and help, the personal business of Zhanjiang Commercial Bank has achieved sound and rapid development. Especially after the successful reform and reorganization in 2006, Zhanjiang Commercial Bank has achieved a brand-new leap: its comprehensive financial management ability ranks in the forefront of domestic Chinese and foreign commercial banks; The ranking of comprehensive competitiveness has risen rapidly, ranking in the forefront of national city commercial banks; Regulatory rating indicators from near bankruptcy to advanced bank level; Inter-industry cooperation has gone from? Borrow a boat to go to sea? Arrive? Build a ship and go to sea? A major breakthrough has been made in cross-regional operation, and the Guangzhou branch will fully blossom in May this year; The quality and comprehensive service level of employees have been greatly improved; Peer status, brand image and social reputation have risen rapidly; All business indicators are in the forefront of peers in the city, achieving leap-forward growth year after year. By the end of 2008, the bank's assets reached 65.438+05.535 billion yuan, and the balance of various deposits was 65.438+03.695 billion yuan, ranking second and first in the banking industry in the city in terms of deposit increment and growth respectively, with per capita deposits reaching 23.25 million yuan. The balance of various loans was 90155 million yuan, and the increment and increase of loans ranked first and second respectively in the banking industry of the city. The capital adequacy ratio is 8.73%; The non-performing loan ratio is 0.55%; In 2008, the operating profit was 449 million yuan, nearly double the previous year, and the per capita profit reached 762,300 yuan; The profit rate of capital is 23.72%, and the profit rate of assets is 1.56%. Per capita deposit, per capita loan and per capita profit all rank first in the city, and per capita profit, capital profit rate, asset profit rate and non-performing loan rate all reach the level of advanced banks. In 2008, Zhanjiang Commercial Bank was appraised by China Financial Network, China Financial Research Institute and other authoritative institutions? The most growing financial institution in China in 2008? Chairman Han Chunjian was rated as? China City Commercial Bank Person of the Year in 2008? .
Share weal and woe and overcome difficulties. As we all know, the global financial crisis since 2008 has had a serious impact on all industries. Some industries and enterprises have encountered unprecedented difficulties, and the financial industry has also been hit. However, due to the strong support of VIP customers present, our stock deposits have not been greatly affected, and they are still at the upstream level of the same industry in the city; Our wealth management products were still outstanding in 2008, and achieved the best benefits in the same industry in the city; The number of savings accounts opened by the Bank and the incremental growth of deposits are still strong. All these outstanding performances reflect the trust and support of all of you here in Zhanjiang Commercial Bank! It shows that all of you here are full of confidence in the development prospects of Zhanjiang Commercial Bank! It is because of your trust and love that we have the confidence and courage to tide over the difficulties and turn crises into opportunities, and we have the grand plan and ideal of going out of Zhanjiang to become stronger and bigger and giving back to Zhanjiang and returning to the citizens! Work together for a win-win situation and create a better future.
In the new year, we will conscientiously implement the national? Maintaining growth, expanding domestic demand and restructuring? Principles and policies, practice Scientific Outlook on Development and fulfill corporate social responsibility. Continue to promote the three-year development plan and? Top ten projects? Construction, do a good job in capital increase and share expansion? Second change? , comprehensively improve the construction of customer service system, accelerate the innovation of personal business products, especially for VIP high-end customers, and expand our bank? Shop access? , entrepreneurial loans and other characteristic brands to create financing for small and medium-sized enterprises, small enterprises and individual industrial and commercial households? Green channel? Keep playing? Baoying? The advantages of a series of wealth management products, constantly introducing new wealth management varieties, to achieve low-risk preservation and appreciation of VIP customers' wealth. Accelerate the launch of civil servant credit loan business and automobile loan mortgage business, and? Nanzhuka? Credit business and? Ruyi tong? A series of new businesses, such as value-added wealth management, have met the multi-level financial service needs of the vast number of individual high-end customers to the greatest extent.
Dear friends, we firmly believe that under the correct leadership of the Municipal Party Committee and the Municipal Government, under the effective supervision of the People's Bank of China and the banking supervision department, with the continuous support and help of individual VIP customers, and with the joint efforts of all employees of Zhanjiang Commercial Bank, Zhanjiang Commercial Bank will certainly be realized? Second change? And then what? Second venture? Our goal is to build Zhanjiang Commercial Bank into? Facing the world, serving the whole country, developing Guangdong and taking root in Zhanjiang? Modern? Citizen bank? 、? Boutique bank? And then what? Characteristic bank? For the full realization of Zhanjiang city? Go against the trend and overtake in the corner? Make greater contributions to the grand goal!
Thank you again for your trust and support to Zhanjiang Commercial Bank! I wish you good health, successful career, all the best and happy family in the Year of the Ox!
xxx
Xx year x month x day
Bank's reply to customer's letter of commendation Part II
Dear customer:
Since the establishment of 1993, xx Bank has been greatly supported and helped by you. On the occasion of Christmas and New Year's Day, in order to thank you for your support and love for xx Bank for more than ten years, all employees of XX Bank express their heartfelt thanks and best wishes to you!
During the development of XX Bank in the past ten years, you, our respected customer, have given us incomparable strength. With your care and support, and with the hard work of all staff in XX, we have achieved brilliant achievements one after another with excellent service and good reputation.
Thinking about drinking water and thinking about the source, we know that every progress and success made by XX Bank cannot be separated from your concern, trust, support and participation. Your understanding and trust are a powerful driving force for our progress, and your concern and support are an inexhaustible source of our growth. Every time you participate, every time you suggest, we are excited and urged to keep making progress. With you, our journey forward will have endless confidence and strength; With you, our cause can flourish forever.
In order to thank you for your support, trust and help over the years, we will carry out quality service activities at the end of the year and at the beginning of the year to repay you with true feelings. When you come to our bank for business, you will get a surprise!
In the years to come, I hope I can continue to get your concern and strong support. Welcome to our bank to handle savings deposits, education deposits, notice deposits, foreign exchange deposits, personal remittances, bank cards, online banking, telephone banking, telephone charges for purchasing government bonds and various collection services. Customer satisfaction is our eternal pursuit, and we will continue to provide you with the most sincere service.
xxx
Xx year x month x day
Bank's reply to customer's letter of commendation III
Dear customer:
Since its establishment in xx, the bank has always received your strong support and help. On the occasion of Christmas and New Year's Day, in order to thank you for your support and love for our bank for more than ten years, all the staff of xxx Bank express their heartfelt thanks and best wishes to you!
During the development of the bank for more than ten years, you, our respected customer, have given us incomparable strength. With your care and support, and with the hard work of all the staff, we have made brilliant achievements one after another with excellent service and good reputation.
Thinking about drinking water and thinking about the source, we know that every progress and success made by the bank cannot be separated from your concern, trust, support and participation. Your understanding and trust are a powerful driving force for our progress, and your concern and support are an inexhaustible source of our growth. Every time you participate, every time you suggest, we are excited and urged to keep making progress. With you, our journey forward will have endless confidence and strength; With you, our cause can flourish forever.
In order to thank you for your support, trust and help over the years, we will carry out quality service activities at the end of the year and at the beginning of the year to repay you with true feelings. When you come to our bank for business, you will get a surprise!
In the years to come, I hope I can continue to get your concern and strong support. Welcome to our bank to handle savings deposits, education deposits, notice deposits, foreign exchange deposits, personal remittances, bank cards, online banking, telephone banking, telephone charges for purchasing government bonds and various collection services. Customer satisfaction is our eternal pursuit, and we will continue to provide you with the most sincere service.
Thank you again for your help and support. I wish you good health! Happy family! Business is booming! All the best!
xxx
Xx year x month x day
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