Jinan Railway Bureau passenger ticket computer system was completed in 1996, the agent ticket outlets increased (including more than 50 CCB, Huaxia Bank dozens of places). Now the Jinan Railway Bureau (including Shandong Province and Jiangsu Xuzhou Railway Branch) has about 500 ticket outlets throughout the Bureau, including more than 200 owned outlets and more than 300 agent outlets. At present, the system is basically running at full capacity, and is in the process of upgrading the system. by the end of July, the computer system of the Railway Bureau can be upgraded, and by the end of September, the computer system of the agent outlets can be upgraded. If the postal service has the need to act as a train ticket agent, the earliest it can be put into practice is after November.
The Railway Board is more cautious in setting up agency outlets. One is to consider the load capacity of the outlets, the agent points more inquiries, the speed of the ticket is too slow; the second is the agent outlets more difficult to increase the management.
It is reported that at present, the opening of the agent train ticket outlets more CCB and Huaxia Bank ticket sales are not very satisfactory, it is mainly for the expansion of the service area, to increase the publicity program to do this business, rather than from the increase in corporate efficiency considerations. Generally speaking, the benefits of ticket outlets located near schools are slightly better.
Second, on the agency ticket outlets investment, income
An agency ticket outlets need to invest about 30,000-40,000 yuan in the early stage, you can start the agency train ticket business. Among them:
Ticket machine: 10,000 yuan at the beginning;
Single microcomputer: 10,000 yuan (railroad ticketing microcomputer requirements must be physically separated from the general office microcomputer, that is, the general office microcomputer and ticketing machine set up a single, can not be **** with)
2 telephone: about 500 yuan, one of which is for the dial-up Internet use.
Agent deposit: 10,000 yuan.
Railway Ticketing System Special Hanka: 50 yuan per month rent (special for the ticketing system, the network is equivalent to a query ticketing software).
In addition, according to the requirements of the Railway Bureau, the agent ticket seller must be a "specialized ticket seller", that is, a full-time agent ticketing business.
About the agent train ticket agency fee charging standard, according to the price bureau and other departments, a passenger ticket up to 5 yuan handling charges, the railroad department and the agency outlets in the contract is also clear this point. However, in actual operation, some agency points may be on the high side. This situation as long as there is no customer complaints, the price department's investigation, the railroad department generally do not pursue (according to the provisions of the railroad department has the right and obligation to check and investigate the agent outlets charge handling fees).
Assuming that the "specialized ticket agent" monthly salary of 400 yuan, monthly dial-up Internet access fee of 50 yuan, in the premise of water and electricity, depreciation of housing assets, etc. (microcomputers, ticketing machines, telephones, according to the straight-line depreciation of 5 years), if the handling fee charged for each ticket 5 yuan per year, an outlet to sell 2020 tickets, that is, every day, sells 5.5 tickets per day to break even.
(5X=20500/5+500*12 X=2020)
Third, on the railroad ticket distribution and agency outlets set up
1. Railway Bureau of the distribution of tickets
According to a certain law of the distribution of tickets 20% of the ticket distribution to the various railway stations, only the station and the station's agent tickets can be sold to this site allocation of tickets; the other 80% of the tickets The remaining 80% of the tickets are placed in the large database of Jinan Railway Bureau's ticketing information system, and any station and agency can sell the tickets stored in this large database (Figure 1). During the peak season of ticket sales, the proportion of tickets allocated to each station will be increased according to the requirements of the Ministry of Railways and other departments to ensure the needs of students and migrant workers returning home.
Figure 1, the entire large oval for all tickets, the shaded part of the Jinan Railway Bureau ticket database (all ticket outlets can be sold), the small oval for the allocation of tickets to the stations (only this site and the site agent points for sale).
2. The way of agency
The agency can sell tickets in two ways.
(1) The first way: the agency negotiates with the local station and sells tickets by connecting to the local ticketing system.
After the agency negotiates with the local station (such as Station A) and reaches an agreement on agency intention, Station A will report the location status of the agency network, business capacity, and the letter of intent to cooperate to the Jinan Railway Bureau, and after the Jinan Railway Bureau approves and agrees with the agreement, it will open the system from the backstage of the ticketing system to Station A, and the agency point will be able to act as an agent on the Internet. This agency can sell tickets assigned to station A, but also can sell tickets in the big data of Jinan Railway Bureau, that is, in the figure A small oval + large oval shaded part of the tickets.
This method may be slower than the second proxy method, (because you have to access the big data of the Railway Bureau through the proxy server of Station A, instead of directly).
(2) The second way: directly connect to the Jinan Railway Bureau's ticketing system's front-end server to sell tickets in the database (i.e., tickets in the shaded part of the big oval in the picture).
The Railway Bureau doesn't allow ticket agencies to have their own front servers. This is because after the agent companies have their own small systems (one front server connecting multiple agent ticketing outlets), the Railway Bureau is worried about management loopholes (e.g., ticket snatching during peak seasons may not be well controlled). But CCB Shandong Province has its own pre-server for ticket agents, a move said to have been prompted by personal instructions from the director of the Jinan Railway Bureau.
Four, other issues
1. The originally envisioned electronic branch to inquire about the number of trips and then prepay a deposit to book tickets, ticket machines out of the way there are obstacles. Because under the current railroad ticket agency information system, all agency points can sell most of the tickets, there may be the phenomenon that there are tickets at the time of inquiry but there are no more tickets at the time of ticketing.
2. The railroad department reminded that under the current ticketing agency system, agent points may not be able to punch tickets in peak seasons and have tickets without customers in low seasons.
3. The purpose of the railroad department to set up agency outlets is mainly for the convenience of the remote location, inconvenient tickets for casual customers, not for the group customers, in addition to preventing the peak season agent points to grab the ticket behavior, so in the purchase of tickets on the number of agents have restrictions on the number of points. The maximum number of tickets that can be purchased is 5, and the number of tickets that can be purchased may not be connected to each other.
4. It is recommended that the bureau with strong demand for agency tickets should first consult with the local stations and report to the Jinan Railway Bureau for approval after reaching an agreement. The provincial bureau can do some work for the smooth approval of the Jinan Railway Bureau.