Shanghai Hungry Momma APP on-line can prioritize emergency special needs service orders1

Today, Hungry Momma announced that in Shanghai on-line "emergency special needs" service. Starting today, Shanghai citizens can see an "emergency special needs" icon on the home page when they open the Hungry Momma App.

▲ Photo credit: Hungry Mansions

According to the report, if there are key groups of people who live alone, pregnant women, infants and children, people with disabilities, and people who need to buy medicines urgently during the fight against epidemics, and people who have urgent difficulties in supplying living materials, they can fill out the relevant information through the "Emergency Special Needs" portal.

We learned that Hungry Mouse said they would do everything possible to help solve the problem, prioritize ordering services, contact pharmacies, supermarkets, etc.; it is difficult to solve the problem, they will contact more social forces to help.

At the same time, the hungry one said that the special period of the knight distribution force is very tight, and I urge you to give resources to the most important people, the most urgent needs.

At the same time, Hungry House has set up a party commando team, including members of the medicine and health, home service, customer satisfaction center and other teams, many of whom have more than 15 years of party experience. On the one hand, they organize and visit the demand information of key people in terms of material protection, and respond in a timely manner according to the urgency of the problem; on the other hand, the party riders in the commando team, after receiving the emergency special needs information, emergency delivery for the urgent needs of the people of Shanghai.

Picture: On the afternoon of March 29, Master Yang sent life supplies to a pregnant woman in Jiangqiao, Jiading Source/Interviewee for the road (the same below)

On the morning of March 29, a pregnant woman in Jiangqiao, Jiading District, sent a demand for HungryMac's Shanghai "emergency special needs" service: "There is no food at home, sealed in the neighborhood, online can not be grabbed, urgently need vegetables and meat." Hungry party members called the other phone, but no one has been answered until 14:21, finally contacted the user, confirmed the information. Party members commando decided to place an order on behalf of the purchase of meat, vegetables and rice and other living supplies.

After the order was placed, the commando team immediately coordinated with the rider, Mr. Yang, to the fastest speed, multi-purchase and emergency delivery. 15:47, across the neighborhood shelves, the user received the life supplies sent by Mr. Yang, "Thank you so much! Thank you for sending the 'warmth'."

Photo: March 29, 20:00, three boxes of medicines in time to arrive at the elderly community

March 29 afternoon, living in Pudong, a user said that the family has an 80-year-old old man, diabetes, heart disease (fitted with a stent), the community has been closed for a week. In the case of Pudong control, buy drugs appeared difficult, urgent need for drugs Rigolenide tablets, clopidogrel bisulfate tablets, isosorbide mononitrate extended-release tablets each box. 18:40 Xu, the relevant blue rider received the order, 19:27 blue rider picked up the drugs, 20:00 Xu, three boxes of drugs in a timely manner to arrive at the old man's neighborhood.

Photo: March 29, 19:27, the blue knight picked up the medicine

March 29 evening, living in Hongkou . A user said, there are pregnant women and cerebral hemorrhage patients at home, a few days can not buy food, very need tomatoes, acidic fruits and vegetables, try a number of platforms are "insufficient capacity", holding the last hope to send emergency delivery needs. The platform by contacting the blue knight errand boy to buy, the same day evening has been completed distribution.

On the afternoon of March 29, a member of the public said that there are two elderly people living in Pudong, due to the blocking of the district can not buy food and medicine, do not go through the younger generation, now out of food, out of medicine can only be anxious. 18:30 Xu, the blue knight according to the user to buy medicines provided by the picture and the prescription to get the medicines, 20:00 Xu sent to the two old people living alone in front of the district, and then sent to the hands of the old people through the community volunteers. The company's website has been updated with the latest information on the company's website, including a list of its products.

At 9:20 on March 30, a user in Pudong sent an errand demand: "Children at home need low concentrations of atropine eye drops, I'm in the hospital on the Internet to prescribe a good medicine, can you help me go to the hospital to pick up the medicine?" At 9:49, the Blue Knight received this urgent demand; at 10:03, the medicine was picked up; at 10:43, less than one and a half hours, the medicine arrived safely.

Shanghai hungry APP on-line can be prioritized emergency special needs service orders3

Some Shanghai netizens found that the hungry APP home page today on-line "epidemic help" service. The reporter confirmed from the Hungry Momma, under the guidance of the relevant departments of the Shanghai Municipal Government, this service is open for users in Shanghai, the epidemic, if the user and the side of the elderly living alone and other special groups of emergency special needs, you can submit online help information.

The reporter learned that the service is mainly for the elderly living alone, pregnant women, infants and young children, people with disabilities and other key populations, including the emergency purchase of medicines during the epidemic, there are serious difficulties in the supply of living materials or other special emergency needs, hungry me will be deployed to provide services such as blue knights to try to coordinate and solve the problem or the first time the problem will be fed back to the relevant government departments.

It is reported that, during the special period, the demand for living services of Shanghai citizens surged, and the distribution power of the riders continued to be tight. The company's newest product is a new, more advanced version of the original, which is now available for sale in the U.S. and in China.

According to the introduction, for the latest epidemic prevention and control initiatives in Shanghai, hungry in the government departments under the guidance of the launch of a number of new initiatives - including the joint Daily Fresh, RT-Mart and other merchants, pharmacies, and other all-round to ensure the supply of priority distribution of groceries, delivery of medicines and other people's lives in urgent need of the order to introduce "Guaranteed special distribution team" new logistics model, increased subsidies to coordinate riders 24-hour distribution of materials, to fully protect the livelihood of the supply and service.

In addition, the hungry has been with the Office of the big data center to achieve docking, can instantly synchronize the rider health code data, including with the application code status and nucleic acid testing, is strictly in accordance with the epidemic prevention requirements, good distribution personnel health protection, to protect the safety of supplies.

In the face of the epidemic, Hungry's also opened a "closure protection" mechanism for Shanghai merchants to ensure that after the epidemic is unblocked merchants can quickly return to normal business conditions.

These are the first time we've seen this.