On January 21, the South China Power Grid Company held a conference in Guangzhou on the three-year action to optimize the business environment for electricity and the launch of the "South China Grid Online" smart business hall, released the service initiatives of the three-year action of the South China Power Grid Company to optimize the business environment for electricity, released a new version of the "Commitment on Power Supply Service of China Southern Power Grid Company", and announced that the "South China Grid Online" smart business hall (hereinafter referred to as "South China Grid Online") would be launched. The "South Grid Online" smart business hall (hereinafter referred to as "South Grid Online") on the line. It is worth mentioning that the "South Grid Online" function also covers electric vehicle operation, industrial chain finance, comprehensive energy services and other "Internet + +" business. Data to run errands "NANNET Online" on-line face "do electricity" zero license "do electricity" "now do electricity business, too convenient!" January 21, "South Grid Online" on-line, Shenzhen Run Xun Data Communication Co., Ltd. equipment engineering department, Wu Manager immediately installed on the phone, and used to handle the electricity capacity business. He said, now the smart electricity make people feel comfortable. Mr. Huang, a citizen of Guangzhou, told reporters, point on the phone, brush face authentication, very convenient, especially to solve the problem of the elderly will not use smart phones, all electricity problems can be done on the phone!
Two, according to the introduction, "South Grid Online" is the South China Power Grid Corporation to deepen the application of Internet big data, enhance the level of online services, and continue to optimize the business environment of electricity business environment three years of action is one of the important initiatives. "In addition to linking government and grid information systems, realizing real-name authentication, electronic license **** enjoyment, relying on artificial intelligence such as face recognition, electronic signature, etc., to make electricity more rapid and agile, our new system is also very comprehensive and personalized." Luo Zhu, general manager of the marketing department of the South China Grid Company, pointed out that "South Grid Online", as the first 3D and VR intelligent business hall in the electric power industry, **** set up three panels of intelligent terminals, emerging business areas and electric vehicle areas. Through the "NANNET Online" into the business hall, customers can not only enjoy the electricity query, telegraph installation, name transfer, electricity fee deduction, blackout telegraph fault, electricity analysis, arrears of electricity restoration and other service products, to realize the electricity "do not run once". You can also quickly find your own exclusive service page through the top navigation bar "residents, government, small and medium-sized enterprises, industrial parks," four columns, the customer's most frequently handled business in the middle of the recommended column In the past, customers encountered a sudden blackout do not know what the reason is, and do not know how long it will take to stop. Now, "SouthGrid Online" provides "outage telegram" service function. Customers only need to select "outage telegram" on the home page, you can understand the cause of the outage, the progress of the rescue and repair of electricity.
Three, 'South China Net Online' will be based on the repair progress, the repair personnel acceptance time, departure time, arrival time, fault location time, power restoration time and other information actively pushed to the customer." Luo said, customers can not only get timely information feedback, but also see the map "repair guy" running track, to grasp the progress of power restoration. In order to accurately meet the diversified personalized needs of customers, "South China Net Online" relying on the rich back-end data as the support for customers tailored to a variety of value-added services, on the shelves of the 11 value-added products. For the value-added services selected by the customers, the account manager will post the business opportunities to the business opportunity pool after understanding the customers' needs, so that the relevant suppliers can grab orders through "SouthGrid Online", so that the customers can independently choose better and more optimal services. At the same time, by pre-paying electricity bills and purchasing value-added service products on "SUNNET Online", customers can also earn points, which can be exchanged for gifts and purchased for poverty alleviation products. Zhongnan University of Economics and Law, Digital Economy Research Institute Executive Director, Professor Pan Hailin that the "South Grid Online" smart business hall is actually the South Grid electricity business online integration, in line with the development trend of government affairs, people's livelihood and other services, external convenience to the user, and internally to improve efficiency, it is very meaningful.