Nothing good to do, this APP is a bug once the error is made.Mine directly does not show up, this APP is too many loopholes, I take the high speed train was almost asked to quarantine, but still asked to do a nucleic acid test, this APP has made my mind explode.

It turns out there is no way to fix the trip card error anymore. No one responded to emails to the ICT, the ICT phone didn't work, the WeChat public number didn't respond to messages, the mayor's hotline told me to find the community, the community said it was out of their hands, the telecom customer service said that the trip card data was for reference only and was not guaranteed to be accurate, and that they'd contact tech support to assist with the problem, and then waited indefinitely.

14 days to automatically update the data. If you encounter this kind of thing, you can only ask for your own blessing.

Crash Event:

On the morning of August 2, 2021, a number of citizens reflected to the New Beijing News that the Communication Big Data Trip Card "crashed" and could not be used normally, and some citizens were also blocked from using Beijing Health Treasure because their trips could not be updated. Obstructed. China Academy of Information and Communications Technology (ICT) responded that today's sudden increase in the number of queries has increased the pressure on the system service, and optimization is underway.

CICT said that if you encounter unstable service conditions such as network errors when using the web version of the itinerary card, WeChat app or APP, you can still make inquiries by text message: send a text message CXMYD to your carrier (Telecom 10001/Mobile 10086/Unicom 10010) to make inquiries.

Reference for the above: Baidu Encyclopedia - Communication Big Data Trip Card