Telemarketing is a favorable means for enterprises and companies to develop business and sell products. But heavy repetitive operations will make the business staff can not maintain the original passion. Therefore, the liberation of telemarketing staff functional sales software, should be telemarketing companies gradually pay attention to.

The telemarketing system for the telemarketing team to dial a key to quickly improve sales efficiency, the collection of customers, screening, development and tracking of sales, historical records of big data analysis, customer refinement and efficient management, customer reports, telephone reports, order reports, quality inspection reports, etc., to provide multi-dimensional graphic detailed analysis of the report, the administrator can be data to control the status of the sales and performance, so that the crude management It also allows you to optimize your sales strategy by providing a more streamlined, data-driven management process.

Jensen CRM system introduces a cloud call center, combining the two to provide a direct platform for enterprises to talk with customers. The CRM system is docked to the call center system, with functional modules for seat management, outbound call management, and customer service. At the same time, the powerful work order system in a work order system is like a problem tracker, can be very clear tracking, processing and archiving internal and external problematic transaction requests, standardized service tracking users.

1, the customer check to avoid collision

Enterprises will be imported into the system after the customer data, the system will be automatically de-emphasized number, to prevent the emergence of duplicate business opportunities, the sales staff in their own business opportunities when the system will also determine whether the business opportunities are duplicated, to prevent the sales of collision, repeated contact with the customer. At the same time, the customer information management module can realize quick query, more convenient to understand the customer.

2. Flexible configuration of telemarketing rules

To realize the accurate guidance of customer calls, reduce labor costs Intelligent voice quality control, automatic retrieval of offending words and marking; manual sampling of seat recordings, combined with the speed of response, connectivity and other standards, to help improve the level of telemarketing, significantly reducing labor costs.

3, sales funnel hierarchical management

Sales funnel shows the different stages of the transaction customers, you can batch import customer information, transfer, *** enjoy, distribution, a variety of filtering and reminder, to enhance the sales of single rate.

4, real-time grasp of the situation of telemarketing

Comprehensive measure of personnel efficiency and level of each single customer inquiries in real time can be found, you can listen to the phone recording, monitoring the seat work status, voice statistics, multi-latitude statistical charts and tables exported to the digital transformation of a key.

The telemarketing management software can help enterprises realize the process automation of marketing, sales, service and other key business links, and truly achieve the purpose of using technology to improve the operational efficiency of enterprises, while reducing operational costs. Telemarketing system function is constantly powerful, from the import of customer leads, intentional leads, follow up leads, turnover at a glance, rights management of different users have different permissions to view, to ensure the safety of the data, but also to also drive the emergence of new business opportunities for the enterprise.