Abnormal order refers to the abuse of the buyer's rights and interests in the process of order transaction, involving non-payment, inventory occupation, less return of parts/replacement of packaging, etc. Merchants don't have to be nervous when receiving such orders. The platform is based on the analysis of the underlying big data.
Judging from the historical behavior of the buyer and the abnormality of the current transaction, it is not necessarily a risk to push the suspected abnormal order. Remind merchants that they need to verify and confirm.
Introduction of abnormal orders
Risk of return: the logistics order number is reused, and the return is inconsistent with the return. The return logistics address is not the return address of our store, and the return quantity is inconsistent with the actual order quantity, so there is no return record.
Risk of attack: retaliation for complaints such as intellectual property rights and map theft. Being retaliated for trading disputes, being attacked by peers, being photographed in large quantities for setting the wrong price, and not receiving the goods to confirm the refund.
Unreal consumer demand-refund immediately after payment (no delivery), apply for partial refund after full payment (no delivery), unreal consumer demand-the seller applies for refund immediately after delivery.
Blackmail risk: Threatening blackmail in the name of cracking down on counterfeit goods, advertising law, food law, etc.