Alipay has manual customer service! ! !

Today, in order to serve customers more efficiently, almost all Internet companies have adopted robot customer service. They use big data to count and classify the most frequently asked questions by customers. Customers only need to ask the robot customer service Corresponding solutions and method steps can be obtained.

If you are not satisfied with the relevant answers provided by the robot, it will provide an option to switch to manual customer service. You can click this option to enter manual customer service.

In addition to transferring to manual customer service through the online dialogue window of the robot customer service, you can also directly dial their customer service number and directly select manual customer service.

In general, Alipay’s self-service hall can solve almost most problems.

But for more complicated questions, it’s faster to consult human customer service!