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What is digital governance and how does it change government and public services?
Digital governance refers to the use of digital technology as a means to achieve public governance goals, provide public services and organize public participation. Digital governance adopts digital technology, big data analysis, network and communication, cloud computing and Internet of Things to improve government efficiency, public service quality and public participation. The main features of digital governance include extensive use of data, scientific decision-making, personalized service and popularization of public participation.

The practice of digital governance can change the way of government and public services, including the following aspects:

1. Efficiency improvement: The application of digital technology can greatly improve the efficiency of government departments and make the government more concise and efficient.

2. Data application: The application of digital technology enables the government to collect and analyze data on a large scale, accurately judge user needs and policy effects, and launch services that meet public needs more quickly.

3. Personalized service: Digital technology allows the government to provide differentiated services for different groups and individuals, and improve the personalization and adaptability of services.

4. Encourage public participation: Digital governance can promote public participation through online and social media channels. The public can quickly give feedback and suggest services and policies, and the government can also receive feedback and adjust measures to better meet the needs of the public.

Generally speaking, digital governance advocates data-driven, cross-departmental collaboration and policy innovation. , can better support the decision-making and services of the government and public service institutions, improve administrative efficiency and service quality, and promote the legitimacy and social inclusiveness of political power.