Payment industry log big data analysis case interpretation

With the emergence of new payment methods, in recent years, mobile payment boom, how to analyze and utilize the massive amount of transaction data, has become a huge problem faced by the current payment enterprises. As a carrier of data, logs contain a wealth of information. Traditional log analysis methods are inefficient and curing, unable to cope with the large volume of data, format inconsistency, fast growth rate of the status quo, in the case of transaction anomalies and failures, it is even more difficult to meet the demand for real-time processing, rapid response.

This article describes the practical experience of a payment company that adopted LogEasy to realize in-depth business analysis and risk control through log big data.

This sharing combines the enterprise's own understanding of the payment industry, and summarizes the needs of the payment industry in the following three points:

First, regulatory compliance

1, the People's Bank of China on the log audit of the payment institutions and security compliance provisions;

2, the development of access to the log of the rights of management.

Second, security

Security is a payment company attaches great importance to security risks sometimes cause some public opinion orientation, such as certain financial institutions cases are marked by the media as a special concern; so and so payment company found the problem of the money line, the consumer's money does not know where to go and so on. Combined with the market risk and the general environment, the security needs of the payment industry are specifically expressed in:

1, the security requirements of payment transactions;

2, the security requirements of data access;

3, to prevent leakage of sensitive information.

For the payment industry, the LogEasy product demonstrates good application value in terms of data access and permission requirements.

Three, reliability

1, positioning and problem-solving timeliness;

2, the reliability of the system process.

Numerous payment companies, currently doing products mainly for the emerging payment industry, especially the current more popular mobile payment. So where are the advantages of mobile payment? The main thing is convenient, and the basis of convenience is timeliness and reliability. In order to better utilize the convenience of mobile payment, the payment company has a high demand for timeliness and reliability, and this is the deeper reason for using LogEasy's big data analytics platform. LogEasy has helped the payment company solve the most fundamental industry needs, and demonstrated the value of the product in terms of reliability.

The daily business needs of the payment company involve the following scenarios:

1, a variety of different types of access failures to categorize;

2, the need to do a daily answer code statistics ranking, percentage and trend;

3, each classification statistics in a chart to show the trend of each answer code;

4, statistics The number of failed payments on the day and analyze;

5, you need to export the summary statistics of the type of access failure;

6, the percentage of successful transactions to analyze.

The company's original solution has certain limitations, such as: manual work is time-consuming, poor real-time, human error, analysis of the dimensions can not be flexible changes and decision-making lag.

Payment companies sometimes collect and clean up data according to business needs, including log data cleaning. When there is too much human involvement in data operations, it can cause some unexpected errors, which can lead to problems. Another point is that the original program is poor in real-time, which can lead to many business processes in the company's optimization is very lagging. Payment industry IT people know that the dimensions of the payment is very, very much, do any payment, the basic dimensions include time, amount, number of strokes, etc., there will be like the transaction location, customer habits or the need to study the customer's habits and so on according to the payment data. A payment company can not simply do a payment product, so payment products are all-encompassing, aggregated dimensions are more complex.

In the face of the many needs of payment companies and the shortcomings of the industry's original solution, the customer chose to deploy the LogEasy product to achieve the following features:

1, the status of each transaction in the trading system and other information, according to the timestamp categorized by the analysis of statistical real-time reports to show;

2, according to the LogEasy real-time statistics of the many dimensions of the reports, charts and diagrams, more accurate to make a failure point judgment;

2, according to the LogEasy real-time statistics of the reports and charts, more

The payment company to use the log easy product to achieve the solution and some of the needs:

1, the product point of view, the first is to optimize, to fully meet customer demand, enhance the user experience, the second is the product analysis, and the third is the digital marketing aspects. Requirements;

2, from a business process perspective or from a compliance perspective, the first is our business process analysis, the second is the subsequent requirements in terms of device performance management. The third is the requirements of compliance, and the last is the preventive maintenance work of the operation and maintenance system;

3, from the data collection point of view of LogEasy, the product can be extracted from the payment company's business data, that is, from the transaction data, and then it can be extracted from the operation and maintenance side of the IT data, security data, and even from the Internet of Things to extract some data.

E-payment has now penetrated into the daily lives of residents in online shopping, money transfers, life payments, funds and bonds, and is related to the national economy and the quality of life of the residents, which can be said to be a long way to go. Log easy as the first domestic massive log analysis enterprise, has been committed to developing a convenient configuration, powerful log management tools, with high-quality products for the financial industry users information technology construction to build a highly reliable platform, *** with the face of the digital wave of more unknowns and challenges, to achieve the payment of the enterprise on the log analysis and management products, efficient, real-time, security needs.