The itinerary card yellow circle with a white question mark is on behalf of may have reached the risk area, but the data acquisition failed. First of all, check whether the national communication big data itinerary card can get the trip information, if you can get, re-declare the trip and declare again. If you can't get it, it means that the interface of National Communication Big Data Travel Card can't get the travel information, so you can call the operator's customer service hotline to solve the problem. If the phone is not open positioning and traffic and other causes really no trip information, yellow question mark will not be able to solve.