By calling the customer service hotline or contacting the community as well as the provinces pass software to choose the health code miscarriage of justice complaint classification. The specific methods are as follows:

One is that you can call the 400-666-1331 health code customer service hotline, 12320 health and health hotline, 12345 convenient hotline, in response to the epidemic, health code customer service staff increased to 200 people, and strengthened business training, timely and accurate answers to the public doubts.

The second is by contacting the community, that there is a misjudgment of the masses, you can reflect to the (current place of residence) the location of the community, by the community staff mapping is indeed a misjudgment, through the provincial platform direct report to the green code.

Thirdly, the recent provincial big data company relying on Minzhengtong, is developing health code misjudgment self-service appeal function, the masses can independently upload relevant proof, according to the rules of determination to realize the transfer of the code, to improve the efficiency of the masses appeal and grass-roots community staff scheduling. By logging into the page of each app, click to select the classification of health code misjudgment complaint. Subsequently, in the health code complaint page, according to the actual situation, select my complaint.

Introduction of Health Code

"Health Code" is a personal health information and activity information tracking and judgment system launched for the prevention and control of the new Crown pneumonia epidemic, in which an individual declares online by himself, and then generates a QR code belonging to the individual after reviewing and approving the QR code in the background. The two-dimensional code as an individual in a region in and out of the pass electronic credentials, to achieve a declaration, the local general.