3.15 is the Consumer Rights Day, then in our country on the rights and interests of consumers to protect:

1. The right to know the real situation: consumers enjoy the right to know the process of their purchase, use of goods or accept the real situation of the service. Consumers have the right to know the specific circumstances include the price of goods, origin, producer, use, performance, specifications, grade, the main ingredients, date of production, expiration date, certificate of conformity, instructions on how to use, after-sales service, or the content of the service, specifications, fees and so on.

2. The right to independent choice: First, the variety of goods, services and their providers should have a full range of choice; Second, for the choice of goods and services and their providers should be free to decide the right to be free from coercion. In practice, the phenomenon of damage to the consumer's right to free choice is mainly ? Official business? Habits, commodity sales and forced buying and selling, etc. 3. The right to personal and property safety: that is, the consumer enjoys in the purchase of goods, personal and property are not subject to any threat.

March 15 Consumer Rights and Interests Day, the protection of consumer rights and interests, safeguard the interests of consumers, the right to safety and security, the right to know the truth, the right to make their own choices, the right to a fair trade, the right to seek compensation in accordance with the law, the right to maintain the dignity of the right to supervise and criticize the right.

Protection of consumer rights and interests in the era of Internet information services: in the era of Internet information services, we enjoy the convenience and speed brought about by artificial intelligence, big data and e-commerce, we also suffer from the Internet, big data, algorithms on our? Consumption kills familiarization? s banter. As consumer individuals, despite being a large group, we are in a passive and inferior position in terms of economy, status and expertise, and consumer rights are often a rule of law terminology for individual consumers. For consumer infringement, consumer individuals often do not dare to defend their rights, can not defend their rights, and therefore do not want to defend their rights.

In the era of Internet information services, consumer fairness to pay full attention to the national regulatory algorithm to protect the rights and interests of consumers of the latest laws and regulations, but also to pay attention to the protection of consumer rights and interests in the era of smart technology cross-border online shopping and other e-commerce transnational consumption, but also should be combined with the Supreme Court of Justice to pay attention to the era of network information, such as civil public interest litigation in consumer issues.