One, how to collect overdue accounts

Personal experience due to the nature of the business and collection units differ greatly, for reference only

1. Let the financial unit will be all the arrears of the unit according to the order of the account to play out the details

2. Find out the corresponding business operator to confirm that the amount of accounts is correct or not to send a letter of reconciliation if the other party does not respond to the letter of reconciliation with a special delivery back to sign the way

Can add a paragraph if not respond as the reconciliation is wrong

3. Special delivery return signature method

Reconciliation letter can add a paragraph: if not reply is deemed to be reconciled to the correct amount

3. salesman phone call to send a reminder letter

4. business in person to go to the unit of arrears of attention to the production of the company to take pictures of the company's production status of the vehicles of the fixed assets can be realizable materials

Once the fulfillment of the legal process can be set off against the amount of money for the goods

5. People call the invalid will be more than two years of immediate implementation of the legal process

6. The other party promised to pay the recent payment should be tracked immediately to pursue the money to the account until

7. Calls for payment of the person's skills need to be trained to simply give an example: for example, the other party said that the money in two days, the caller must keep up with the words: how much to give the next two days, today is the 14th is 17th to give it to the 17th is a Sunday 18th The first thing you need to do is to make sure that the money is paid.

Can think of so many ha

Two, how to collect a single collection?

You can go to the world of collection to receive collection orders.

1. The collection company in the collection of the world to receive the collection of sources must have a business license, the collection company in the platform to register as a business user, the type of the collection company, after the system real name authentication and audit through the platform can be in the order and grab a single.

2. The collection agency needs to comply with the relevant rules of the platform to take orders, do not maliciously take orders, the system will be based on the collection rate to set the number of orders.

3. The collection agency can earn commission after successful collection.

4. The world mainly provides property fee arrears, small loans, credit card overdue, as well as private loans generated by the loan debt debt collection, commercial debt collection and other collection cases. The world is a debt collection technology service platform, actively responding to the call of the state, carry forward the culture of integrity, establish the wind of integrity, build the cornerstone of integrity, create a society of integrity, build credit China, the platform is committed to solving a variety of debt problems, with big data collection tools as the support to provide lawyers to take orders, collection companies to take orders for the lawyers and collection companies to provide the debt case source, the collection to earn commission.

Three, overdue customer collection methods

Overdue customer collection methods: 1, the right mindset, actively grasp the initiative to collect loans collection is difficult is an indisputable fact, is also, therefore, a lot of collection personnel in the customer to go to the customer to collect unconsciously show as if they are begging for other people to do things, the bottom line is not enough to get on the battlefield on the shrinking mood, and even Speak shyly, stammering. This state of affairs, on the contrary, prompted the customer to delay, refuse to repay and set up obstacles to repayment. To achieve good collection results, first of all, we have to correct position, from the meeting and the first sentence to establish the advantage of the mentality, to take the initiative. 2, understand the customer's action track, seize the opportunity to collect to try to understand the customer's law of action, to and from the trail, work and leisure premises, in an accurate understanding of where it is when the top of the door; to be adept at observing the words and grasping the speech of the time and the fire. The right time to collect, will often get twice the result with half the effort. 3, firm confidence, so that customers in arrears to dispel any procrastination, lai, push, hide the idea of customers to call, should be the company for the arrears management attaches great importance to the diversification of means of collection (including the public prosecution and law intervention), such as strong attitude and measures to show, in a firm tone to tell the other side, even if it costs a lot of money for the arrears, but also will be pursued to the end, thus Warning customers to dispel the idea that you can escape the arrears. 4, to the customer to collect arrears, do not see the customer has another guest to go away some collectors are always everywhere for the customer to consider, for fear of their own collection of arrears to the detriment of the customer's image. But you think for him, he will think you are relying on him, and therefore will slow you down. You must state the intention, specifically waiting next to you, often this is conducive to the collection of arrears. 5, break through the customer to meet with all sorts of pleasing in fact, want to renege on the delayed tactics sometimes the customer will pretend to let you wait a little while, pick up the phone to contact some of their own. But a circle down, nine times out of ten is empty-handed. At this time he will express to you sorry, on the other hand, also said he has done his best. In the face of this delaying tactics, you must emphasize the repayment of the exact time to improve the sense of urgency to repay. 6, collection of arrears, can be attached to the customer arrears on their own and the relevant personnel to bring the damage to the appropriate understanding of the customer's difficulties at the same time, but also to let the customer to understand the difficulty of their own, you can say that is because of the customer did not pay, the company has let you have a few months did not get paid, and even the manager of the business department of the salary was deducted by half! The company has not let you receive your salary for several months. Said, to do look serious, and strive to move with emotion, reasoning. 7, you can play the bank's card, explaining the overdue customers will receive penalties in advance to prepare effective written information, explaining the bank's penalties for overdue customers. Requirements for customers must be in a certain period of repayment, otherwise it will bring greater losses. 8, according to the customer repayment of arrears of high and low motivation, respectively, the use of means of collection for the usual repayment of the customer on time, in his agreed repayment time to contact in a timely manner to promote the repayment of the real to the account. For the customer who is not good at repayment, we should do our best before his agreed repayment date, and bring accurate repayment data and information when we go to the door to collect the debt. If the other side always say no money, it is necessary to find ways to plant "inside" in order to obtain useful information.

Four, overdue customer collection methods

Overdue customer collection methods:

1, the right mindset, and actively grasp the initiative to collect

Loans are also therefore, many collectors in the customer to go to the customer to collect unconsciously show as if they are begging for other people to do things, the bottom of the barrel is not enough, not on the battlefield on the shrinking The first thing you need to do is to get a good deal on your own. This state of affairs, on the contrary, prompted the customer to delay, refuse to repay as well as

To achieve good results in the collection, the sentence began to establish a dominant state of mind, mastery of the initiative.

2, understand the customer action track, seize the opportunity to collect

To try to understand the customer's action pattern, to and from the track, work and leisure premises, in an accurate understanding of the place where the top of the door and on; to be good at observing the speech, grasp the timing of the speech and the fire. The right time to collect, often with half the effort.

3, firm procrastination, lai, push, hide the idea

In the management of arrears for the high degree of attention and means of collection of the multi-potential attitude and measures to show, in order to firmly for the arrears even if it took a great deal of the generation of households to dispel the idea that can be escaped from the arrears.

4, to the customer to collect arrears, outside the guests will go away

Some collectors are always everywhere for the customer to consider, for fear that because of the image of the self. But you consider him, he will think you are relying on him, and thus will be, special waiting next to it, often this is conducive to the collection of arrears.

5, to break the customer to meet the hundred measures to discuss

Sometimes the customer will pretend to let you wait a little while, pick up the phone to contact some of their own. Hand empty. At this time he will apologize to you, on the other hand, also said he has done his best. In the face of this kind of retardation, you must emphasize the repayment of the exact time, improve the sense of urgency to repay.

6, collection of arrears, can be attached to the customer arrears on their own and related personnel to bring the damage

In the appropriate understanding of the customer's difficulties at the same time, but also to let the customer to understand their own difficulties, you can say that is because of the customer so that you do not have a few months to get paid, and even the manager of the business department's salary was deducted in half. Tell, to do look serious, and strive to move with emotion,

7, you can play the bank's card, explaining that late customers will receive penalties

prepared in advance, effective written information, explaining that the bank's penalties for late customers. Requirements for customers must be in a certain period of repayment, otherwise it will be

8, according to the means of customer repayment

For the usual repayment of customers on time to contact, to promote the repayment of households, in his agreed repayment date before the full effort, door-to-door collection with accurate repayment data and money, it is necessary to think of ways to insert the "inner circle "The first thing you need to do is to get a good deal of information about the company's business.