Shanghai Health Cloud test results show not uploaded for some reasons: network failure, APP system congestion, and so on.

The sampling population is relatively large, the health cloud nucleic acid testing system instant access is relatively high, there is a login difficult problem, in order to ensure the operation of the system, in the access to reach a certain value when the implementation of the flow restriction measures. By now, the verification is down, the whole system has a little bad, but it is not a system failure, there is no paralysis, it is a flow-limiting protection measure. From the current point of view, the entire health cloud system is normal.

Since the Spring Festival, the system has carried out several rounds of upgrading and expansion. In response to the problems encountered in the operation of the system during the larger-scale nucleic acid testing, optimization is now underway. First, continuous upgrading and expansion, strengthen the monitoring of the operation, once the problem occurs, the first time to intervene in the disposal, to ensure the safe operation of the system. The second is to strengthen with the application and health cloud linkage synergy, the city's big data center initiative to do a good job of the relevant technical docking. Third, please strengthen the screening organization of each district, to do staggered, orderly organization, batch sampling, to avoid large crowds of people waiting in line at the same time to register health cloud.