This year's 3-15 automotive, live bandwagon, short video, online car, educational institutions, cell phone software this six kinds of products were "named".
One is the car
Recently, the General Administration of Market Supervision and other five departments interviewed Tesla, involving abnormal acceleration, battery fire, vehicle remote upgrade and other issues.
Toyota's many models have increased oil and oil emulsification problems. The Asian Dragon, in particular, has had more serious complaints related to it on CarQuality.com.
In the 2020 complaint list on CarQuality.com, Volkswagen models, led by the Sprinter, have transmission rattles and stutters, with 1,199 complaints. It also involves a number of models such as the Ranger and the Bora.
A local consumer association briefing pointed out that the mid-level car joint venture brands in Buick complaints stand out, followed by Chevrolet, SAIC Volkswagen; domestic independent brands Geely, Rongwei, BYD, etc. more complaints; luxury brands BMW, Audi, Mercedes-Benz complaints in the front.
In addition, the car purchase contract is a "greasy", after-sales service is not in place, auto insurance bundled sales, etc. is also a common problem in the automotive consumer complaints.
The second is the live broadcast with goods
Low price is the biggest selling point of the live broadcast with goods to attract consumers, but there are also mixed, some live broadcasting room is also a collection of counterfeiting, exaggeration, the goods are not the right board, after-sales service, and so on many consumer traps.
The problem of live streaming with goods is that there are old problems such as poor quality, false publicity and poor after-sales service, as well as new problems such as new problems such as public figures with goods brushing and counterfeiting, traffic counterfeiting and false reporting. Although Tmall, Jingdong and other shopping platforms to brush the increasing crackdown, but the network of traffic traffickers is not difficult to find, and even in some sites directly into the "powder" "live traffic" and other keywords, you can find the seller.
Third, short videos
Short video platforms have become a major channel for consumers to browse and share information, but the low-priced experiences released by companies through short videos can be a trap.
Some college students complained that they saw a 19.9 yuan experience activity on the short-video platform, and after actually signing up for the activity, the staff of the studio kept inducing them to upgrade their services, and the accumulated service fees eventually amounted to more than 20,000 yuan. Consumer Protection Commission found that the low price experience traps in photography, moving and other service areas more.
Fourth is the network car
Not long ago, Changsha, a 23-year-old woman jumped out of the window from the cargo Lala car death tragedy, the Shenzhen Municipal Bureau of Transportation twice interviewed the cargo Lala. March 11, cargo Lala announced on-line recording function, trial run of the on-board equipment and other corrective measures.
Previously, DDT also fell into a number of security incidents. Compared with the management loopholes of previous years, in recent years, DDT has made many optimization improvements, but "big data to kill maturity", "high drawbacks", "touting coupons blackmail chain" and other issues are still heavily criticized.
Five educational institutions
Recently, the market supervision departments in many places issued a consumer warning about choosing educational training institutions carefully. A few days ago, five education and training institutions with a large number of complaints and a low resolution rate were publicly exposed. Among them, Yousheng Education was exposed for the seventh time for running a school without a license, and Jianwei Education and Easy Consumption Education were exposed for the sixth and fourth times respectively for running a school without a license.
Sixth is the cell phone software
Over the past year, the vulnerability of cell phone software has repeatedly triggered public opinion. A professor at Fudan University led a team to complete a research report on "cell phone software taxi" in several cities across the country, saying that there is a phenomenon of "big data to kill maturity" in taxi software.
March 12, the Ministry of Industry and Information Technology released "on the infringement of user rights and interests of the APP notification (2021, the third batch, the total of the 12th batch)", 136 APP because of the infringement of user rights and interests of the notification. Among them, it involves Tencent, KDDI, Shengtian Network and other companies.
Economic Observer - This year's "3.15", these six products were "named"