Changing red code after at least 14 days to become a green code, if the health code misclassified as a red code, it usually takes 24 hours to be converted into a green code.

Health codes are divided into three colors: green, yellow and red. Green code holders can pass through the city with a bright code; yellow code holders are required to implement a centralized or home quarantine for seven days, and will be converted to green code after declaring a healthy punch card for more than seven days of normalcy in a row; and red code holders are required to implement a centralized or home quarantine for 14 days, and will be converted to green code after declaring a healthy punch card for more than seven days of normalcy in a row.

If a health code is misdiagnosed as a red code, it generally takes 24 hours to convert to a green code. After the user submits the appeal request, if the conditions of the appeal to change the code are met, the system will generally be processed within 24 hours, if it is still not a green code after three days, you can call the contact information issued on the page to contact the staff to deal with it.

Reasons for the red code for no reason

Normal health code will not become a red code for no reason, such as their own did not go to the high-risk areas, the nucleic acid test is normal and so on the case of the red health code for no reason, it may be related to the following situations:

1, their own do not live in the high-risk areas of the epidemic, but the The location of the household registration is a high-risk area personnel, especially has been divided into control areas, may be based on the location of the household registration for the assignment of the code.

2, their own cell phone identity people were assigned red code, but the cell phone identity information is not their own, his red code also became your red code, this misjudgment of the red code of the situation also has.

3, the proximity of regional cell phone signal coverage overlap, resulting in some of the masses although people outside the red code area, but the cell phone signal connected to the red code area signal base station, after big data analysis and judgment that it has visited the medium and high-risk areas, will be the health of the code into a red code.

4, just appeared new new crown cases, but their own belong to its close contacts and sub-closers will be assigned red code.