Counseling is not necessarily useful, according to our statistics on the evaluation of the effectiveness of counseling, based on the questionnaires of 4,216 visitors who ended their counseling, which were recovered in 2016, 2.44% of counseling was considered completely ineffective. Another more than 7% were considered not very helpful, while around 0.13% of the counseling hurt the visitors. Another 11% thought that counselors were sometimes untrustworthy, so they were reluctant to say goodbye to their counselors.