1. Complaints about private education and training institutions can be made to the local Civil Affairs Bureau and Education Bureau.

2. Complaints to official education and training institutions can be made to the local Human Resources and Social Security Bureau or the relevant departments of the Education Bureau.

3. No matter what type of educational institution has illegal activities, you can report it through the "315 "Voice of Consumers" platform.

Second, call the 12315 hotline. The key points are: To add the area code, call the provincial hotline directly in the provincial capital city. When you call for the first time, tell the truth about the problems you are facing. You will get a reply in about five days.

Fourth, continue to go through the provincial 12315. Complaints were made through the hotline. The first call was to express dissatisfaction with the handling results and clearly inform the 12315 customer service staff that the company being complained had a bad attitude and concealed the facts, and asked for continued coordination and handling. The second call was to report the company's illegal organization of examinations through 12315. If it is not reported to the government department, ask the relevant departments to investigate and deal with it. Check the specific legal person and name of the unit in Tianyan. Report the fraud to 12315 on the third phone and report the fraud to 110 on the fourth phone. Fire protection measures are not in place, invoices are not issued, tax evasion is reported, etc.

Don’t trust big data too much, because the data they collect may be false. As long as the other party does not have an administrative license and is operating illegally, you will be fine. You can ask to cancel the transaction and ask them to refund your money. Last year, I received a case about e-commerce training. After fighting with the relevant departments for a month, I finally got a full refund. Online courses belong to the education department. Of course, I was afraid that people would report and complain to the local education department. I searched various reporting websites, sent various mailboxes, tried to find public accounts and media exposure, and called the Education Bureau and the Industrial and Commercial Bureau. I also encountered various shirks and fell into trouble. The dilemma of having no way to complain. I also asked the group of mothers, and everyone offered their opinions. They all said that this kind of thing would not cause a big fuss, but to be honest, I refused all these "putting up banners, blocking the door, and buying speakers." I can't learn how to do this kind of thing! I started asking for help from a lawyer (for a fee), and the lawyer said that I have the right to sue the park for unfair advantage through legal means. I feel confident, but this is the last step. My original intention has always been to mediate. On November 20 (the fourth day of payment, which is the second day of the dispute), I downloaded the 12315 app. When you think the operator has violated the law. If you have legitimate rights and interests, you can register and then make a complaint. What I wrote is: I purchased x class hours in x early childhood education center using x method on x month x. On x month x, I could not continue to receive services due to Refund application.