The contents of the loan telephone return visit generally include:
1. Confirm the identity information of the borrower, and know the ID number of the borrower, etc.
2, the borrower's family income, understand the borrower's repayment ability;
3. The borrower's family property status;
4. Understand the degree of satisfaction with car loan business;
5. others.
Call back to the bank must be answered truthfully. Telephone call back is a very important part in the audit of financial institutions, which accounts for a large proportion in the customer score and will directly affect the smooth approval of automobile mortgage.